Medical Records Assistant

Company Overview:

Road to Baby, LLC is a reproductive consulting agency, specializing in Gestational Surrogacy and Egg Donation and Sperm Donation. We assist individuals become parents through the help of Gestational Carriers (GC's), Egg and Sperm Donors. Our mission is to provide concierge service support and guidance with comfort and compassion during the surrogacy journey to all parties involved.

Job Overview :

We are seeking a detail-oriented and organized Medical Records Assistant to support our Case Management team with medical record retrieval and administrative tasks. This part-time position is ideal for someone pursuing a career in healthcare, nursing or medical administration who is looking to gain hands-on experience in a fast-paced work environment. The ideal candidate is proactive, professional, organized and comfortable communicating with clinics, hospitals, and medical offices to obtain time-sensitive records and documentation.

Key Responsibilities:

Request and retrieve medical records from clinics, hospitals, and healthcare providers Follow-up on outstanding record requests via phone, email, and fax Track record request status and maintain organized documentation Upload, organize, and maintain patient records within internal systems Ensure confidentiality and compliance with HIPAA/privacy standards Communicate professionally with medical offices and internal teams Assist the case management department with administrative projects as needed

Requirements:

Currently enrolled in nursing school or pursuing a degree in healthcare or related field Familiarity with medical terminology Strong organizational skills and attention to detail Excellent written and verbal communication skills Ability to multitask and manage follow-up timelines Comfortable making outbound calls to medical offices Professional, reliable, and team-oriented Proficient with Google Workspace, Microsoft Office, or similar systems

Preferred:

Previous administrative or healthcare office experience Experience in Surrogacy (personal or professional) Knowledge of IVF procedures and

Obstetrics and Gynecology Hours:

This is a part-time, in-office position requiring 15 hours per week. Candidates must reside in the San Diego/Carlsbad area. Working hours fall between 8:30 am and 4:30 pm, with scheduled in-office days on Tuesday, Wednesday, and Thursday. The schedule may consist of either 5-hour shifts across all three days or two 7.5-hour shifts within those designated office days.

Compensation:

Pay range: $18.00 - $21.00/hour Sick time off

Required Materials Resume Letter of Interest Highly Encouraged Equal Opportunity Employer:

Road to Baby is committed equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, veteran status, or any other protected categories in employment.

Pay:

$18.00 - $21.00 per hour Ability to

Commute:

Carlsbad, CA 92008 (Required)

Work Location:

In person