Lead Medical Assistant and Manager

Lead Medical Assistant and Manager OrthoCare, Inc. Chino Hills, CA Job Details Full-time From $25 an hour 1 hour ago Qualifications Teamwork Vital signs Electronic health records (EHR) management Intake BLS Certification Care documentation Injection administration Patient history taking Organizational skills Medical assisting Medical terminology Full Job Description Lead Medical Assistant & Clinical Operations Manager OrthoCare | Chino Hills, CA OrthoCare is a growing orthopedic and sports medicine practice dedicated to delivering exceptional, patient-centered care. We are seeking an experienced, motivated Lead Medical Assistant & Clinical Operations Manager to oversee day-to-day clinical operations while remaining actively involved in patient care. This is a hands-on leadership role for someone who is organized, dependable, compassionate, and comfortable guiding a clinical team in a fast-paced orthopedic office. The ideal candidate has strong medical-assistant experience, excellent patient-service skills, and the ability to keep clinic flow efficient, organized, and welcoming. Key Responsibilities Lead, train, mentor, and support Medical Assistants and clinical support staff. Coordinate daily clinic flow, room readiness, patient intake, and provider schedules. Ensure patients are efficiently roomed, vital signs and histories are accurately obtained, and documentation is complete in the EHR. Assist the physician and PA with orthopedic evaluations, injections, procedures, wound care, splinting/bracing, DME, and postoperative care. Prepare examination and procedure rooms; ensure instruments, supplies, medications, and equipment are stocked and ready. Coordinate imaging, referrals, authorizations, follow-up appointments, and patient communications as needed. Maintain high standards for chart preparation, documentation, coding support, and charge capture. Help oversee clinical inventory, supply ordering, equipment maintenance, infection-control practices, and

OSHA/HIPAA

compliance. Address patient concerns professionally and help create an exceptional patient experience from check-in through follow-up. Collaborate closely with front-office, referrals, surgery scheduling, and billing staff to improve communication and workflow. Assist with onboarding, training, performance feedback, and accountability for clinical team members. Identify workflow bottlenecks and implement practical improvements to support efficient, high-quality care. Qualifications Minimum 3 years of Medical Assistant experience , preferably in orthopedics, sports medicine, surgery, pain management, urgent care, or another procedural specialty. Prior lead, supervisory, office-manager, or team-training experience strongly preferred. Medical Assistant certification Bilingual English/Spanish Strong knowledge of patient intake, vital signs, medical terminology, anatomy, injections/procedural support, and EHR documentation. Comfortable working with patients of all ages and backgrounds, including personal-injury and workers' compensation patients. Excellent communication, leadership, organization, and problem-solving skills. Dependable, detail-oriented, professional, and able to remain calm in a busy clinical environment. What We Offer Competitive pay based on experience Supportive, team-oriented work environment Opportunity to help shape workflows in a growing orthopedic practice Meaningful patient-facing work alongside an orthopedic surgeon and PA-C Potential for career growth and expanded leadership responsibilities

Location:

Chino Hills, CA Employment Type:

Full-time OrthoCare is an equal-opportunity employer.

Pay:

From $25.00 per hour

Work Location:

In person