Resource Medical Assistant

Resource Medical Assistant Stanford Medicine Partners (SMP) South Bay Area (San Jose, Campbell, Los Gatos, Mountain View) Stanford Medicine Partners is looking for an amazing Resource Medical Assistant to join our rapidly growing team! We pride itself in offering exceptional service and patient care. SMP with Stanford Health Care to provide individualized and convenient care with access to Stanford specialists and technology. Join our team and start making a difference today! Brief Overview The Resource Medical Assistant functions as a member of SMP Regional Resource Pools to support the various clinic patient care teams. The Resource Medical Assistant performs clinical tasks and procedures to support the delivery of care. The Resource Medical Assistant is responsible for assisting patients to obtain quality services in a timely manner and assuring efficient utilization of resources in the coordination of patient care. The Resource Medical Assistant is required to travel to various SMP clinics as assigned. Travel is required for clinic assignments, attending meetings and training sessions at various SMP clinical locations. What you will do Patient rooming. Vital signs. Medical documentation and chart preparation. Patient communications. Stocking and cleaning of clinic area. Medication and supply ordering. Medication administration. Specimen collection and/or Point of Care Testing. Injections and other clinic procedures. Patient outreach to address gaps in care & follow-up. Participation in internal clinic audits. Facilitates communication between patient & provider. Patient portal and inbox message management. Assists with physician procedures. Assists with referral inquiries. Disability paperwork management. Rx Refill & processing prior Authorization. Participates in maintenance of department A3. Assists providers with telemedicine services if needed. Scribing for providers (If needed). Greets patients and others entering the department in a courteous and professional manner in accordance with performance standards. Updates existing patient demographic information. Identifies accepted insurance plans. Checks Patients in and marks them arrived. Determines if patient has a co-payment or account balance; accepts and records receipt of payment, provides applicable waiver and obtains appropriate signature; and, when appropriate, scans copy of patient's photo ID, insurance card and/or waiver. Schedules follow-up appointments. Resolves registration discrepancies via assigned work queues in a accordance with performance standards. Other duties as assigned. Qualifications High School Diploma or GED equivalent. Medical Assistant Diploma from an approved school/institution or equivalent documented training. Minimum of one (1) year of experience as a Clinical Medical Assistant. Minimum of two (2) years of related experience in an ambulatory care environment preferred. Epic experience preferred. Licenses and Certifications Current American Heart Association (AHA) Certification for Basic Life Support (BLS) for Healthcare Providers These principles apply to ALL employees: Commitment to Providing an Exceptional Patient & Family Experience University HealthCare Alliance (UHA) dba Stanford Medicine Partners (SMP) sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute

C-I-CARE

standards for all of patients, families and towards each other.

C-I-CARE

is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective:

Know Me:

Anticipate my needs and status to deliver effective care Show Me the

Way:

Guide and prompt my actions to arrive at better outcomes and better health Coordinate for

Me:

Own the complexity of my care through coordination

Job Type:

Full-time Pay:

$28.29 - $36.07 per hour

Benefits:

401(k) AD&D insurance Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Wellness program

Work Location:

In person