We are seeking a highly organized and motivated individual to join our team as a Medical Records Assistant/Receptionist at our skilled nursing facility. This role is perfect for someone with a passion for healthcare administration, who enjoys both working behind the scenes in medical records and providing excellent customer service at the front desk. As a Medical Records Assistant/Receptionist, you will work closely with the Medical Records Director to support administrative tasks and maintain accurate patient records. You will also serve as the first point of contact for visitors, staff, and patients at the front desk, ensuring a warm and professional experience for all.
Key Responsibilities:
Assist the Medical Records Director with the management and organization of patient records. Ensure patient information is accurately input and maintained in the electronic medical record system. Answer phone calls, respond to inquiries, and direct visitors or staff appropriately. Greet visitors and provide excellent customer service at the front desk. Perform general clerical tasks such as filing, faxing, and photocopying as needed. Maintain confidentiality and adhere to privacy regulations regarding patient information (HIPAA compliance).
Qualifications:
High school diploma or equivalent; additional administrative or medical office training is a plus. Previous experience in a healthcare setting, especially with medical records. Strong organizational and multitasking skills. Excellent communication skills, both in person and over the phone. Basic computer proficiency and experience with office software. Ability to work independently and as part of a team. Compassionate and professional demeanor when interacting with patients, families, and staff. Ability to maintain confidentiality and handle sensitive information with discretion. Why Join Us? Work in a supportive and collaborative environment. Opportunity to gain valuable experience in healthcare administration. Competitive hourly pay and benefits (where applicable). If you are a detail-oriented individual with a passion for helping others and contributing to a positive healthcare environment, we encourage you to apply for this rewarding position. We look forward to hearing from you! We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.
