Medical Assistant Preceptor

Medical Assistant Preceptor

SACRAMENTO NATIVE AMERICAN HEALTH CENTER INC - 2.9

Sacramento, CA Job Details Full-time $28 - $30 an hour 13 hours ago Qualifications Clinical staff training Basic life support Developing new training programs Continuous quality improvement (CQI) Educational program management Full Job Description Position Summary The Medical Assistant Preceptor reports to the Medical Clinic Manager and is responsible for facilitating a comprehensive onboarding, training, and competency verification program for Medical Assistants (MAs). This role ensures that all MAs meet AAAHC accreditation standards, comply with OSHA, HIPAA, and infection control regulations, and operate at the top of their scope to enhance patient-centered care. The Medical Assistant Preceptor works closely with clinic leadership, Quality Improvement (QI) teams, and regulatory compliance staff to implement best practices, workflow efficiencies, and competency-based assessments to support organizational goals. Essential Functions Trains all Medical Assistants (MAs). Develops, implements, and maintains a standardized MA onboarding program, ensuring all MAs are proficient in clinical procedures, operational tasks, compliance, and patient interactions. Ensures AAAHC accreditation compliance by conducting regular competency assessments, workflow audits, and training evaluations. Monitors and verifies that all MAs are competent in vaccine administration, EHR workflows and documentation, patient safety, referrals, and adherence to scope of practice requirements as defined by regulatory bodies (e.g., VFC, VFA, NextGen, OSIS, OSHA, AAAHC). Serves as the subject matter expert on MA workflows, compliance, and regulatory standards. Works collaboratively with clinic supervisors, managers, directors, and other members of Operations Leadership to enhance daily operations and staff performance. Provides coaching and guidance to MAs. Trains staff in customer service expectations and de-escalation skills. Conducts skills verification assessments during onboarding and throughout employment to ensure competency. Trains MAs in EHR documentation (NextGen), clinical workflows, vaccine storage and administration (VFC/VFA compliance), and OSHA standards. Provides in-depth instruction on infection control, universal precautions, and HIPAA compliance. Develops training materials, job aids, and workflow guides for MA staff. Monitors staff training completion, documentation accuracy, and skill progression. Conducts monthly skills audits, performance assessments, and chart reviews to verify competency. Maintains accurate records of all training activities and certifications to ensure compliance with AAAHC and other relevant regulatory requirements. Supports mock surveys, AAAHC accreditation readiness, and regulatory audits by ensuring MAs are properly trained, and documentation is in compliance. Collaborates with QI and compliance teams to implement process improvements. Ensure staff skills checklists are up to date and track ongoing competency levels. Complies with all state and federal laws and regulations pertaining to the position, including HIPAA, sexual harassment prevention, scope of practice, OSHA, and SCAR reporting. Works with clinic managers and supervisors to align training initiatives with clinic operations. Assists in workflow problem-solving, patient flow optimization, and reducing wait times. Supports the integration of new MAs into clinical teams, ensuring smooth transitions and readiness. Assists with coordinating and implementing new policies and workflows in collaboration with QI teams. Prepares training reports and competency documentation for leadership review. Assists in AAAHC survey preparation and ongoing accreditation of compliance efforts. Participates in interdepartmental meetings to align MA training with organizational objectives. Leads internal quality improvement teams and works proactively with team members to drive quality improvement initiatives in alignment with the organization's mission, strategic goals, federal and state regulations, and accreditation standards. Performs management duties, including recruiting, onboarding, timekeeping, performance evaluations, coaching, and progressive discipline as needed, following SNAHC's prescribed best practices. Demonstrates cooperative and professional behavior with supervisors, subordinates, colleagues, clients, and the community at all times. Performs other duties as assigned. Minimum Qualifications Graduate of an accredited Medical Assistant program. At least three years as a Medical Assistant in an outpatient or community health setting. At least 2 years in a leadership, training, or supervisory role focused on MA competency development. Experience in developing and leading MA training programs, competency verification, and quality improvement initiatives. Current BLS/CPR certification. CMA (AAMA), RMA (AMT), or NCMA (NCCT) certification preferred. Preferred Qualifications Knowledge of AAAHC accreditation, FQHC workflows, and clinical compliance standards. Experience with NextGen EMR system. Bilingual (Spanish, Russian, Hmong, or other language). Strong leadership, mentoring, and problem-solving skills. Work Environment Works across multiple SNAHC sites (Midtown, Florin, and GUHS), requiring local travel. Involves both clinical and administrative responsibilities. Requires standing for extended periods, lifting up to 50 lbs., and assisting with patient care procedures.