Lead Medical Assistant

Lead Medical Assistant Redwood Family Dermatology Medical Associates Santa Rosa, CA Job Details Full-time $28 - $35 an hour 4 hours ago Benefits Travel reimbursement Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Retirement plan Qualifications Bilingual Customer communication Medical office experience Employee relationship building High school diploma or GED Dermatology Trade school Medical assisting

Certified Medical Assistant Full Job Description Position Title:

Lead Medical Assistant - Mendocino Ave.

Location Reports To:

Back Office Supervisor and/or

Office Manager FLSA Status:

Non-Exempt Summary:

The Lead Medical Assistant (LMA) works under the Back Office Supervisor to assist with maintaining efficient patient and clinic workflow and quality care during clinic hours. Assists in the supervision, leadership, daily problem solving and development of back office staff. Ensures Medical Providers receive sufficient support and assistance. Duties and Responsibilities (includes, but is not limited to the following) :

Clinic Responsibilities:

Assist providers with patient care. Document reason for patient visit, medical history, prescriptions, and other relevant information in patient chart. Provide patient education regarding procedure and any pertinent diagnosis and/or treatment. Obtain informed consent prior to any procedures. Greet patients in a professional and tactful manner. Completion of appropriate paperwork for prescriptions, lab slips, ipledge, referrals, surgery notes. Set up for procedures such as biopsy, liquid nitrogen, cosmetic fillers, and patch tests. Assist with surgeries, biopsies, Mohs and suture removal. Answer phones and general questions; schedule procedures and Mohs surgery. Assist patients with prior authorization for medications; provide appropriate documentation as requested by insurance. Upload patient pictures into electronic chart.

Conducts:

NBUVB, puva, suture removal, iontophoresis, injections, blood draws, topical numbing, bluelight, wound check, phototherapy and other related procedures. Record biopsies in path book, ensuring all information is complete. Order supplies and ensure exam rooms are stocked. Prefill lidocaine syringes and stock rooms; clean, sterilize and re-pack instruments as needed. Maintain clean rooms at all times; wash and fold laundry. Follow closing procedure (clean and close rooms, empty liquid nitrogen canisters, ensure heating/AC turned off). Cooperate and work together with fellow co-workers by supporting and respecting them. Maintain communication with supervisor; advise them of issues or concerns. Other duties as assigned. Regular and reliable attendance is required to perform the functions of this position. Administrative Responsibilities Create the monthly schedule for the medical assistants Maintain proficiency with practice management and EHR systems and with schedule and template management

Human Resources Responsibilities:

Keeps manager apprised of early personnel issues. Track and maintain attendance records for all medical assistants, Dermatology Techs and Derm Advice Techs.

Operations Responsibilities:

Oversee daily operations. Deploy back office staff to maintain smooth back office flow. Coordinate smooth flow between back office, providers, laboratory and front staff. Organize and delegate back office responsibilities and exam room maintenance. Serve as a positive role model. Train and rotate office staff through various office duties to ensure cross coverage in all jobs within the functional areas. Work with management to develop, implement, and monitor effective programs and workflows. Maintain and update training protocols for staff. Oversee and maintain a safe environment for employees, patients and visitors. Education, Licensure and/or Certifications Required High school diploma or GED Graduate from accredited Medical Assisting Program Must be a Certified Derm Tech. If certification is not present at time of hire it must be done within the first 6 months of employment (Preferred) California or National Certified Clinical Medical Assistant Experience Previous medical office experience of at least 1 year Knowledge, Skills and Abilities Commitment to service Strong leadership, organizational, communication and interpersonal skills Professionalism, compassion, courtesy and efficiency. Demonstrated skill in motivating and training employees. Knowledge of medical and/or dermatology office procedures. Knowledge of grammar, spelling and punctuation for general correspondence. Knowledge of basic arithmetic to make calculations, balance and reconcile figures and make any changes accurately. Skill in operating a computer and copy machine. Ability to master complex and changing processes. Ability to multi-task and work in a fast-paced environment. Ability to read, understand and follow oral and written instructions. Ability to speak clearly and concisely. Ability to establish and maintain effective working relationships with patients, employees and the public. Communication Skills Ability to effectively interact with providers, patients and other staff members. Strong verbal and written communication. Fluent in Spanish (preferred)

Physical Demands:

The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires prolonged standing and working on your feet (70 - 90% of the day). Requires work at a computer while standing or sitting (30 - 80% of the day). Requires some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Ability to lift supply boxes and laundry baskets - max 50lbs. Ability to pull/push supply cart as needed to restock rooms. Ability to pull/push bluelight and laser equipment, wheelchairs, patient chairs as needed. Ability to assist patients in/out of wheelchair when necessary.

Work Environment:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to skin tissue and blood when assisting with surgeries and biopsies. Occasional encounters with elderly patients who are incontinent and chair/table will need to be cleaned. Occasional encounters with a patient that is infected with lice or scabies.

Job Type:

Full-time Pay:

$28.00 - $35.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Travel reimbursement Vision insurance

Experience:

Medical Assistant:

2 years (Preferred)

Work Location:

In person