MA/Front Desk

Front Desk Concierge / Medical Assistant (Cross-Trained Role)

Location:

Englewood/Parker About the Role We're looking for someone who can do both—create an incredible first impression and support our clinical team behind the scenes. As a Front Desk Concierge / Medical Assistant, you'll be at the center of the patient experience, helping guide patients through their visit while also assisting providers with hands-on clinical support. This is a great opportunity for someone who enjoys variety, thrives in a fast-paced environment, and wants to grow within a specialty practice. What You'll Do Front Desk & Patient Experience

• Welcome patients with warmth and professionalism—this matters here
• Manage check-in/check-out, payments, and documentation
• Keep patient flow moving and communicate updates clearly
• Answer calls, texts, and portal messages with urgency and care Scheduling & Coordination
• Schedule and confirm appointments across providers and services
• Help patients understand next steps and what to expect
• Route questions to the right team members quickly Clinical Support (MA Responsibilities)
• Room patients, take vitals, and document medical history
• Assist providers during exams and basic procedures
• Prep and stock exam rooms
• Support labs, specimen handling, and basic testing
• Help keep clinic flow efficient and organized Administrative Support
• Maintain accurate records in the EMR
• Upload and organize patient documents
• Assist with referrals, records requests, and insurance basics What We're Looking For
• 1+ year of experience in a medical office or patient-facing role
• Medical Assistant certification or interest in cross-training into clinical work
• Strong communication skills—you're calm, clear, and kind
• Highly organized with strong attention to detail
• Comfortable with technology and EMR systems
• Team player who jumps in where needed Bonus if you have:
• Fertility, OB/GYN, or specialty clinic experience
• Front desk and clinical experience
• Insurance or billing familiarity
• Bilingual skills Why This Role
• You won't be stuck doing just one thing—this role gives you exposure to both operations and clinical care
• You'll work closely with a collaborative, patient-focused team
• There's real opportunity to grow as we continue to expand

Pay:

$22.00 - $27.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Flexible spending account Health insurance Health savings account Life insurance On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Parental leave Pet insurance Travel reimbursement Vision insurance

Work Location:

In person