Paid Training Bilingual Medical Assistant

Position Summary The Bilingual Medical Assistant (BMA) is a non-certified position will assist providers before, during, and after patient appointments. Once trained, this position will work independently under the direction of their manager and provider team using their bilingual ability to provide an exceptional experience for our patients.

Productivity and Expectations:

The BMA position is an essential component to the success of High Plains Community Health Center (HPCHC). This position is expected to prioritize time and responsibilities in the following manner: 70%: Direct Patient Care Communicate in a culturally appropriate manner with our Spanish speaking patients for: Greeting Rooming Chief Complaint Provider Questions Physical review of systems Translation of procedure steps as the provider speaks to them in English Plan of care instructions Ancillary testing Follow up care to include phone calls Translate for provider and team Room patients in a warm and friendly manner, obtain and record vital signs. Document a detailed Chief Complaint for the purpose of the patient's visit. Review medications, allergies, and past medical history (PMH). Put in actions for every patient based on provider recommendations. Perform medical procedures as directed by the licensed provider. Update patient records and do all alerts as quickly as possible. Identify, draw up, administer, and record appropriate immunizations and injectables. Perform CLIA waived lab testing. Perform and process blood draws. Perform EKG testing. Assist patients with all forms needed for the appointment. Perform standing orders. Accurately complete all required documentation in the electronic medical record. 20%: Care Coordination Participate in daily "Huddle" with provider and team. Respond to phone messages before each work session ends. Follow up with incoming testing results/referrals/diagnostic orders. Identify care gaps and contact patients. Connect patients with available and appropriate HPCHC resources. Provide expanded care coordination for our Spanish speaking patients. 10%: General Duties Maintain and stock exam rooms. Clean and sterilize instruments following protocol. Maintain and record vaccine refrigerator and freezer temperature logs. Dispose of biohazardous waste following protocol. Assist with training of new employees on an as needed basis per Supervisor. Participates in Patient Centered Medical Home, Quality Assurance, Quality Improvement and Risk Management tasks per plans developed by HPCHC. Performs quality control checks, follows infection control and Bloodborne pathogen standards and reporting requirements. Completes online education modules as required. Qualifications High School Diploma or equivalent required. Spanish language skill required. Ability to pass the Spanish Speaking Proficiency Test at HPCHC is required. Current Basic Life Support Certification (BLS) is required or within 90 days of hire required. Prior medical field experience is preferred. Prior customer service skills necessary to provide a positive experience necessary when they speak to patients and employees in person and on the phone is preferred. The position requires a working knowledge of modern office practices and procedures. This includes but is not limited to: Proficiency in using the Internet, Microsoft Office programs and general computer skills. Skill in operating office equipment such as copier, fax machine, scanners, etc. General Requirements Demonstrates commitment to the organizational mission, vision, and values. Maintains knowledge of federal and state regulations related to FQHC's and relative practice area. Exhibits the ability to make sound decisions for delivery of care/services. Ability to work independently and as part of a team. Demonstrates effective relationships with clinic staff, patients, public, outside vendors/agencies, and providers. Communicates effectively; demonstrates ability to speak, read, and write professionally, as well as compile, analyze and present information in English and Spanish. Maintains confidentiality of patient information. Exercises professional judgment, courtesy, and professionalism in daily interactions with others. Works both independently and as part of a team; establishes and maintains effective working relationships with health care team members. Displays time management and organizational skills to consistently meet deadlines. Performs other duties as required. There will be opportunities for other duties as this position may evolve and policies and training may change. Reasonable accommodations will be reviewed, and modifications may be made according to ADA guidelines. This position utilizes proper body mechanics, transfer/lifting techniques, and appropriate equipment to minimize fall risk to patients and/or injury to self. This is an OSHA Category 1 position. Full Time Benefits Health, Dental, & Vision Insurance with affordable Health Plans. Basic Group Life / AD&D Insurance provided by employer. Voluntary life insurance and short term disability options. Supplemental insurance offered at group rates through AFLAC. Paid Time Off (PTO)

• 18.5 days per year (increases with employment tenure). Holidays
• 9.5 paid holidays. FAMLI
• Paid family and medical leave benefits. 401K Plan
• Match and Profit Sharing Options after 1 year of employment.

Employee Assistance Program. Flexible Spending Accounts (FSA). Limited Purpose FSA (Available to HSA Members). Dependent Care FSA. Health Savings Account (HSA).

Deadline for applying:

This posting will remain open on an ongoing basis.

Additional Information Position Type :

Full Time Shift :

Day Wage:

$19.10 to $24.03 per hour

Pay:

$19.10

• $24.

03 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance On-the-job training Paid time off Paid training Vision insurance

Work Location:

In person