Medical Assistant

Job Description Help for Job Description. Opens a new window. Administrative and clinical tasks. Technical Skills Basic medical skill Scheduling appointment Coordinating with other healthcare facilities Maintaining patient information Understanding medical terminology Being familiar with the use of medical instruments, Having knowledge of medications, including herbal supplements, over-the-counter medicines, and prescribed drugs Interpersonal Skills Involved with patient care, need certain interpersonal skills to do the job well: Communication skills since you will be working with patients face-to-face, liaising with therapist, insurance companies, and facility managers Brilliant customer service skills to respectfully interact with patients, family, and visitors Empathy for the patients and what they are going through Commitment to work past hours if it is requested on busy days Ability to work under stressful conditions Strong ethics and morals as confidentiality is crucial in this role A strong desire to help people Organizational Skill Need strong organizational skills to manage the office, complete administrative duties, and stay on top of patient care: Basic understanding of different computer software used for medical records Maintaining and updating patient charts Office administrative skills, such as scheduling appointments, bookkeeping, and answering phones Keeping track of patients ' schedule