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Clinical Support Specialist
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Tallahassee Ear Nose & Throat
Tallahassee, FL (In Person)
$35,360 Salary, Full-Time
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Job Description
Clinical Support Specialist Tallahassee Ear Nose & Throat Tallahassee, FL Job Details Full-time $16 - $18 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Interpersonal skills In-person customer service Attention to detail Retail store experience Client services experience within retail industry Managing patient records Full Job Description Job Overview We are seeking a friendly, detail-oriented and motivated individual to join our medical practice. This is both a patient facing and administrative role - no nursing or clinical background necessary but must enjoy working directly with people and have excellent customer service skills. Those with experience in retail, hospitality or other customer service roles who would enjoy a medical office environment are encouraged to apply. Must have excellent communication skills, be dependable and organized with good attention to detail. This is a full-time 40 hour a week position with benefits. Responsibilities Assist patients who walk-in for assistance with their hearing devices. Troubleshoot patient problems and communicate with patients and staff Schedule appointments for multiple providers by phone and in person Send out and receive shipments Accurate documentation in the electronic health record Maintain accurate spreadsheets Qualifications Experience in customer service Excellent problem-solving skills with the ability to analyze technical issues quickly and accurately. Prior experience with electronic health records and appointment scheduling Strong verbal and written communication Comfortable using computers and spreadsheets No visible tattoos or facial piercings Dress is business casual