Referral Coordinator

Referral Coordinator / Medical Assistant - Full-Time Coastal Health | Blackshear, Georgia Coastal Health is seeking a reliable, detail-oriented Referral Coordinator / Medical Assistant to join our team in Blackshear, GA. This dual-role position is ideal for a motivated healthcare professional who excels in both administrative coordination and clinical support, and who is committed to delivering excellent patient care in a fast-paced outpatient setting. Position Summary The Referral Coordinator / Medical Assistant is responsible for managing patient referrals and supporting clinical operations. This role serves as a key liaison between patients, providers, and specialty offices while also assisting with direct patient care when needed.

Key Responsibilities Referral Coordination Duties:

Process and track outgoing referrals to specialists, imaging centers, and ancillary services Verify insurance coverage, obtain prior authorizations, and ensure referrals meet payer requirements Schedule referral appointments and communicate details clearly to patients Follow up on referral status and ensure timely completion of services Maintain accurate documentation of referral activity in the electronic medical record (EMR) Coordinate with external providers to obtain consultation notes and reports

Medical Assistant Duties:

Prepare patients for examination, including taking vital signs and medical histories Assist providers during patient exams and procedures Administer injections and perform basic clinical tasks within scope of practice Maintain exam rooms, supplies, and equipment Ensure accurate and timely documentation in the medical record Support patient flow and provide excellent customer service

Qualifications Education & Certification:

High school diploma or equivalent required Medical Assistant certification preferred (CMA, RMA, or equivalent)

Experience:

Minimum 1-2 years of experience in a medical office setting required Prior experience with referrals, insurance verification, or prior authorizations strongly preferred

Knowledge, Skills, and Abilities Knowledge:

Understanding of medical terminology, insurance processes, and referral workflows Familiarity with EMR systems and office procedures

Skills:

Strong organizational and time-management skills Excellent communication and interpersonal skills Ability to multitask and manage competing priorities

Abilities:

Ability to work both independently and as part of a team Strong attention to detail and accuracy Ability to maintain confidentiality and professionalism at all times Benefits We offer a competitive benefits package, including: Competitive pay Health, dental, and vision insurance Life insurance Short- and long-term disability 401(k) retirement plan Paid time off and paid holidays Opportunities for growth within the organization Minimum 1-3 years experience in a medical office preferred. High school diploma or equivalent, Customer service, Oral and Written communication skills, Knowledge of medical terminology, Data entry skills, Ability to work in a fast-paced environment, and teamwork.