FRONT DESK / CLINIC ASSISTANT

Hill Country Health is seeking a dedicated and friendly Front Desk / Clinic Assistant to join our dynamic healthcare team. This pivotal role requires a highly organized individual who can effectively manage front desk operations while providing exceptional support to clinical staff and patients. As the first point of contact for our patients, you will play a crucial role in ensuring a welcoming environment and smooth clinic operations. The ideal candidate will possess excellent communication skills, a customer-service mindset, and the ability to multitask in a fast-paced healthcare setting. You will be responsible for greeting patients, managing appointment schedules, handling patient records, and assisting clinical personnel as needed. Your contribution is vital in facilitating efficient patient flow and supporting the overall functionality of the clinic. Joining Hill Country Health means becoming part of a compassionate team dedicated to delivering high-quality healthcare services to our community. If you are motivated, detail-oriented, and passionate about healthcare administration, we encourage you to apply and help us make a positive impact on patient experiences every day. Responsibilities Greet and check in patients upon arrival in a courteous and professional manner Answer and direct incoming phone calls promptly and efficiently Schedule and confirm patient appointments using clinic software, AcuBliss/GoHighLevel Maintain and update patient records accurately and securely Assist clinical staff with administrative and clinical tasks as needed Ensure the front desk area is organized, clean, and stocked with necessary supplies Requirements High school diploma or equivalent required; additional healthcare-related training is a plus Previous experience in a medical office or healthcare setting preferred Strong organizational and multitasking abilities with attention to detail Excellent verbal and written communication skills Proficiency with electronic health records (EHR) software and Microsoft Office Ability to handle sensitive patient information with confidentiality and professionalism Customer-service oriented with a friendly and compassionate demeanor Ability to work effectively both independently and as part of a team

ABOUT US

Red Earth Acupuncture is a clinical practice in Fayetteville, Georgia, offering Japanese lineage acupuncture and Craniosacral-integrated chiropractic care. We operate under Hill Country Health, a small, privately owned healthcare company. Our team includes practitioners, front desk staff, and an operations manager who work closely together to maintain a high standard of care and professionalism.

Pay:

$17.00 - $19.00 per hour

Work Location:

In person