Clinical Assistant

Clinical Assistant Bluegrass Community Health Center - 3.1 Lexington, KY Job Details Full-time $15.00 - $22.50 an hour 9 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off 401(k) 6% Match Vision insurance 401(k) matching Qualifications High school diploma or GED Full Job Description Join a Mission-Driven Healthcare Team! Are you a compassionate, detail-oriented professional who thrives in a fast-paced environment? Do you take pride in delivering excellent patient care while supporting a dynamic clinical team? If you're organized, energetic, and a team player who values work-life balance , we'd love to meet you! At Bluegrass Community Health Center (BCHC) , we are committed to creating an inclusive, diverse workplace where every team member feels valued. We believe in equity, innovation, and providing high-quality care to our patients—many of whom are underserved and face barriers to healthcare access. About the Role As a Clinical Assistant , you will play a vital role in delivering competent, compassionate, and patient-centered care under the direction of licensed medical personnel. You will assist in maintaining clinical operations, supporting administrative tasks, and upholding the values of the Patient-Centered Medical Home (PCMH) model. You will also have opportunities to support outreach events, assist with quality improvement initiatives, and collaborate with a tight-knit care team working toward a healthier community.

Minimum Qualifications Education:

High school diploma or equivalent required.

Experience:

Minimum of 3 to 6 months experience in a clinical or healthcare setting required. Experience working in a Federally Qualified Health Center (FQHC) or with underserved populations is strongly preferred . Completion of health-related training (e.g., CNA, MA, phlebotomy) is a plus.

Language Skills:

Bilingual (English/Spanish or other languages commonly spoken by patient population) preferred . Key Responsibilities Patient Interaction & Customer Service Deliver respectful, culturally competent care to all patients, including diverse and underserved populations. Maintain patient confidentiality and follow HIPAA regulations. Use appropriate patient identification protocols (name, DOB) before every interaction or procedure. Respond to patient messages and phone calls in a timely, professional manner. Communicate clearly with patients, families, and colleagues. Clinical Care & Support Collect vital signs and other health data; room patients and prepare them for visits. Perform standing orders (e.g., phlebotomy, injections, CLIA-waived tests) per training and certification. Assist with medical procedures and follow provider instructions within your scope of practice. Maintain clean and well-stocked exam rooms, bathrooms, and lab areas. Prepare and sterilize instruments; manage biohazard and sharps disposal per protocol. Support vaccine administration and patient education following clinic guidelines. Workflow & Operations Participate in daily team huddles, pre-visit planning, and post-visit follow-up care. Monitor patient flow and communicate delays when necessary. Participate in clinic quality initiatives and serve as a role model for PCMH practices. Assist with lab orders, quality control checks, and proper documentation of lab results. Documentation & Compliance Accurately document patient data and direct care interactions in the EMR. Process faxes, scanned records, and mail correspondence with attention to detail. Protect EHR and patient data according to HIPAA and organizational policy. Complete all required documentation to meet legal and grant-related standards. Team Engagement & Outreach Train and mentor new staff as needed. Attend outreach events, health fairs, and staff meetings as scheduled. Support intake, care coordination, or front desk as cross-trained. Demonstrate initiative and collaboration in clinic operations. Why Work at BCHC? We're not just a clinic—we're a community health home focused on making healthcare accessible to all. Here, you'll have the opportunity to grow professionally while making a real difference. Benefits Generous PTO - Accrues from day one 10 Paid Holidays + Your Birthday Off Medical, Dental, and Vision Insurance Employer-Paid Life & Long-Term Disability Insurance 401(k) with 6% Company Match (eligible after 6 months) Pay Rate $15-$22.50/hour , depending on experience (DOE) If you're ready to bring your skills to a team that's passionate about service, health equity, and community care— apply today!