Medical Assistant I

Medical Assistant I Tulane University - 4.0 New Orleans, LA Job Details Full-time 1 day ago Qualifications Customer communication Administrative experience High school diploma or GED Clerical experience Full Job Description Medical Assistant I functions as the Patient Liaison, performing a variety of clinical, clerical, and administrative functions. The Medical Assistant I ensures timely response to phone calls from patients, patient families and referring physicians; serves to prioritize nature of phone calls and assesses insurance status; arranges for reminder calls for patients and coordinates patient scheduling for the physicians at the clinic inclusive of medical diagnostic tests; provides necessary office files and requests outside medical records; ensures emergency phone calls are directed to the appropriate physician immediately; participates in patient satisfaction, quality of care and marketing surveys; and interfaces the office staff in terms of cross-coverage when someone is away. The Medical Assistant I is also responsible for collecting co-pays, ensuring completion of physician referrals, verifying insurance eligibility and benefits, obtaining authorizations for office procedures, medications, and diagnostic imaging. Clinical duties include, but are not limited to, triaging patients, collecting medical information, recording vital signs (blood pressure, pulse, and weight), and assisting providers during procedures. Additional responsibilities will include maintaining the stock room and the physical environment of the exam and procedure rooms.

REQUIRED EDUCATION AND EXPERIENCE

: High school diploma or equivalent Two years of clerical/administrative medical office experience

PREFERRED QUALIFICATIONS

Working knowledge of Microsoft Office Familiarity with electronic medical records Some knowledge of medical terminology Prior experience in an Orthopaedic or Physical Therapy practice Working knowledge of insurance pre-certification, reimbursement, and denial processes Familiarity with Medicare, Medicaid, and commercial payers Understands how the referral team integrates with others to accomplish team objectives Acts as an informal resource for referral team members with less experience Work impacts the quality and timeliness and effectiveness of the referral team; Uses discretion to modify work practices and processes to achieve results or improve efficiency General knowledge of office equipment: fax, copier, multi-line phone system, voicemail Knowledge of Microsoft Word and Excel Strong customer service/patient relation skills Ability to establish priorities and interact professionally with individuals In-depth knowledge of good clinical practices as set forth by federal regulations. Ability to work in a fast-paced environment and a patient-centered atmosphere.

SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES

Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis.

REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES

Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended. Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person's race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane's employment or educational programs or activities. Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at .