Medical Assistant Telephone Triage (OB/GYN)

Medical Assistant Telephone Triage (OB/GYN) Women's Health of Central Massachusetts Worcester, MA Job Details Full-time $23 - $26 an hour 2 days ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Life insurance Qualifications Computer operation Customer communication Computer literacy Medical office experience Employee relationship building Ob/Gyn High school diploma or GED Medical assisting Phone triage Medical terminology Full Job Description Full-Time, Monday through Friday, 8:30am-5pm

DUTIES:

Under the direct supervision of the Practice Manager and under the direction of OB/GYN physicians or midwife, assist in patient care via telephone triage at a high-volume, fast-paced call center. Triage responsibilities include but are not limited to: Gather pertinent information from patients to convey to healthcare providers Communicate in effective and timely manner with providers and patients Thoroughly document communication in patients' electronic medical record Transmit, on behalf of the providers, electronic lab orders and ordered prescriptions Schedule appointments, surgeries, and procedures Obtain prior authorizations/certifications from insurance companies Process referrals Coordinate care with patients' other healthcare providers Other related work as required

EDUCATION / EXPERIENCE

Minimum educational requirements for this position are both a high school diploma/GED and either a current Medical Assistant certification or registration. One year of medical experience in a physician's office, clinic or hospital preferred; will train highly motivated new graduate. OB/GYN experience an asset.

SKILLS:

Ability to read, write, and communicate effectively orally and in writing Careful listening, critical thinking, and sharp clinical judgement High level of sensitivity, empathy, professionalism, and strict confidentiality Extremely organized and focused Computer proficiency Ability to establish and maintain effective and cordial working relationships with patients, medical staff, and co-workers. Treating all with dignity and respect. Knowledge of medical terminology and arithmetic

BENEFITS

Harvard Pilgrim Health Care Anthem Dental

HRA / HSA / FSA / DCA

Company-Paid Basic Life and AD & D Insurance Voluntary Life Insurance Voluntary Short-Term Disability, Long-Term Disability, Critical Illness, Accident, & Life Insurance 11 Paid Holidays per year 4 Personal days, 5 Sick days, & 12 Vacation days 401K Employee Assistance Program 1-

Hour Lunch Job Type:

Full-time Pay:

$23.00 - $26.00 per hour

Benefits:

401(k) AD&D insurance Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Medical Specialty:

Ob/Gyn Experience:

Ob/Gyn:

1 year (Preferred)

Medical Assistant:

2 years (Preferred)

Work Location:

In person