Medical Front Desk / Administrative Assistant

We are seeking a reliable, detail-oriented Medical Front Desk / Administrative Assistant to join our busy Internal Medicine office. This role is essential to daily operations and patient experience, serving as the first point of contact for patients while supporting clinical and administrative staff. The ideal candidate is professional, organized, and comfortable working in a fast-paced medical environment. Must have all day availability 8am-5pm-- no exceptions. Optional flexibility throughout the week. 20 hours/week minimum. Responsibilities Greet and check in patients in a courteous and professional manner Answer and triage incoming phone calls; take accurate messages Schedule, confirm, and reschedule appointments Verify patient demographics, insurance information, and collect copays Assist with billing responsibilities, including posting payments, processing claims, and following up on outstanding balances Scan and upload documents into the electronic medical record (EMR) Assist with referrals, medication refills, and medical records as needed Communicate effectively with providers, clinical staff, and patients Maintain patient confidentiality and comply with HIPAA regulations Perform general administrative duties to support office workflow Qualifications High school diploma or equivalent required Previous medical front desk or healthcare administrative experience required Knowledge of EMR system eClinicalWorks (experience with internal medicine a plus) Familiarity with insurance verification, billing concepts, and payment posting required Strong communication and customer service skills Excellent organizational skills and attention to detail Ability to multitask and use good judgment in a busy environment Work Environment Fast-paced outpatient Internal Medicine practice Frequent interaction with patients and healthcare professionals

Job Types:

Full-time, Part-time Pay:

From $16.00 per hour

Benefits:

Flexible schedule

Work Location:

In person