Medical Assistant/Receptionist

JOB DESCRIPTION & OVERVIEW

This is a Medical Assistant and Receptionist/Administrative Assistant position at our growing mental health practice. This includes the routine work of medical assistants that may involve prescription management, EHR work, workflow and pre-authorization management, as well as the work of greeting, managing patient calls, and handling routine administrative tasks. This is a part-time position with the goal of rapidly expanding to full-time if/when the employee is able to take on greater responsibilities A desire to become an integral part of the team as the practice continues to expand, and an interest in mental healthcare are desirable for our long-term goals.

MEDICAL & ADMINISTRATIVE ASSISTANT RESPONSIBILITIES

Greet, welcome patients, and routine customer support Complete basic patient intake Prescription management and follow-up calls Management of pre-authorization Collaborate closely with medical staff Answer phone calls and respond to emails in a professional and timely manner Manage routine scheduling needs of patients and providers Provide administrative support to the treatment team in a timely fashion Maintain accurate records of protected health information Prepare and edit documents/presentation, letters, and proofread reports Schedule and setup routine online tests and surveys (training provided) Manage and secure office supplies Assist with special projects as assigned by the Practice Director

MANDATORY SKILLS

Strong organizational skills with the ability to prioritize tasks effectively Fluency in Google Suite and Email Interface Excellent verbal and written communication skills Attention to detail and accuracy in work Ability to work independently and as part of a team Ability to follow directions efficiently Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

PREFERRED SKILLS

Positive and calming disposition in the face of what can be a stressful environment Clear understanding for workplace hierarchy Comprehensive understanding of HIPAA and managing patient privacy Familiarity in Electronic Health Records Familiarity or experience in healthcare settings Ability to manage Facebook and Instagram would be added value to the practice

APPLICATION PROCESS

Applications should include a resumé. A cover letter with a statement of your goals, hopes, and any special skills that you may have, can be very useful to our review. This is not mandatory. In-person interview will be required for all qualified candidates. Second interview as needed. All new employees at the practice have a 4-12 week "probation period", for training and evaluation purposes. Compensation during this "probation period" is at a reduced rate.

COMPENSATION & BENEFITS

Candidates will receive competitive hourly pay ranging from $16- $18, based on competence, skills, experience, and hours worked. Health, Vision, & Dental coverage options through BCBS-MI is available Paid Sick Time Professional development assistance Retirement Plan with Employer Match following 1-year as an employee

ABOUT THE PRACTICE & CLOSING REMARKS

Meaningful Change:

Clinical & Consultation Psychology is an outpatient mental health practice that provides psychological, psychiatric, and counseling services to the greater Central Michigan area. If you are a motivated individual with strong organizational and customer service skills, following a brief training period, there is much room for development and improved compensation. Graded pay increases, health benefits, and retirement funds are available once full-time hours are achieved. Details of our career approach, practice philosophy, treatment team, and professional vision for future colleagues, can be found at https://www.meaningfulchange.com/careers

Pay:

$16.00 - $20.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Medical Specialty:

Psychiatry Experience:

Office:

2 years (Required) Ability to

Commute:

Mount Pleasant, MI 48858 (Required) Ability to

Relocate:

Mount Pleasant, MI 48858: Relocate before starting work (Required)

Work Location:

In person