Clinical Practice Assistant (Operations Lead)

Changing Lives Through Compassion & Exceptional Care YAM Medical Center is a highly rated and growing medical practice serving patients across the St. Louis region through integrated, patient-centered care. We are looking for a Clinical Practice Assistant (Operations Lead) who wants more than a traditional Medical Assistant role. This is an opportunity to become a key operational leader inside a growing healthcare organization. We are looking for someone who wants to grow with one clinic, one team, and one shared purpose. This role is ideal for someone who values stability, ownership, and being part of a practice they can be proud of for years to come. If you enjoy meaningful work, structured environments, and helping both patients and providers succeed, this may be the right fit for you. This role is for a steady, capable leader who takes pride in running a smooth, patient-centered medical office and understands that consistency and ownership matter. You will work directly with providers to help lead clinic operations, improve patient experience, maintain accountability, and support clinical care when needed. This position is ideal for someone who enjoys ownership, problem solving, leadership, and helping patients receive exceptional care.

What This Role Looks Like Approximately:

60% Clinic Operations / Leadership 40% Clinical Support Clinical responsibilities remain important and team members should be comfortable stepping into patient care responsibilities whenever needed. Responsibilities Lead daily clinic flow and patient experience Support providers operationally and clinically Room patients, obtain vitals, perform phlebotomy as needed Coordinate scheduling and maintain patient flow Support documentation and medical records processes Assist with DME, injections, allergy workflows, and integrated services Maintain accountability for follow-through and workflow completion Identify bottlenecks and implement practical solutions Support onboarding and training of new staff Track clinic performance metrics and support process improvement

Who Will Thrive Here You:

Take ownership without waiting to be told Arrive consistently on time Communicate clearly and professionally Stay calm under pressure Prefer solving problems over escalating them Want long-term growth and leadership opportunities Care deeply about patients and team success Required Qualifications Medical Assistant certification Phlebotomy experience Minimum 2 years healthcare experience Experience using EMR systems Strong communication and organizational skills Reliable transportation Preferred Experience supporting clinic operations Experience leading workflows or teams Experience in multi-disciplinary or specialty clinics What Success Looks Like (First 90 Days) Smooth patient flow Strong provider support Reliable follow-through Ownership of assigned processes Improved patient experience Increased clinic organization Benefits Competitive compensation Health benefits PTO and paid holidays Continuing education opportunities Leadership development Long-term growth opportunities Application Instructions Please submit: Resume Answers to screening questions Optional (strongly encouraged): Record a 60-90 second introduction video answering: "Why healthcare and why this position?" Selected candidates will progress through: Interview → Working Interview → Final Leadership Interview We hire intentionally because we invest deeply in our people. YAM Medical Center St.

Louis Missouri Pay:

$23.00 - $31.00 per hour

Benefits:

Continuing education credits Employee assistance program Health insurance On-the-job training Paid time off Paid training Wellness program Application Question(s): Describe the most complex clinic workflow you improved? Describe a time you held someone accountable? What does ownership means to you? Are there any dates and times you are not available to work? What salary range are you targeting?

Work Location:

In person