Supervisory Medical Support Assistant

Join the South Central VA Health Care Network - Make a Difference in Veterans' Lives! At the South Central VA Health Care Network (VISN 16), we are committed to providing top-tier healthcare to our nation's heroes. Are you a highly motivated individual looking to take the next step in your healthcare administrative career? We are seeking an exceptional Supervisory Medical Support Assistant (MSA) to join our dynamic team. This role is pivotal in ensuring the smooth flow of operations and the delivery of exceptional patient care. Why VISN 16? VISN 16 operates a comprehensive system of care that includes VA medical centers, outpatient clinics, community-based clinics, and specialized treatment programs, ensuring Veterans receive accessible and innovative healthcare services close to home. Our network is recognized for its commitment to:

• Veteran-centered care and exceptional patient experiences
• Innovative healthcare delivery and telehealth services
• Cutting-edge research and education partnerships
• Supportive and collaborative work environments

Key Responsibilities:

Leadership and Management:

Supervise at least one subordinate MSA team leader, supervisor, or equivalent support staff in a non-VA medical inpatient, outpatient, or interdisciplinary setting.

Performance Evaluation:

Evaluate the performance of subordinate staff and provide constructive feedback to foster growth and efficiency.

Problem Resolution:

Tackle complex problems to ensure that patient services are delivered seamlessly and efficiently.

Operational Improvement:

Assess new products, equipment, and systems, and make recommendations to enhance operations and patient care.

Training and Development:

Identify the educational and training needs of staff, make hiring decisions, evaluate performance, and take disciplinary action when necessary.

Administrative Oversight:

Plan, direct, and oversee the activities of subordinate leads, supervisors, and MSAs to ensure compliance with policies and procedures.

Data Analysis and Reporting:

Extract and analyze data to generate reports for senior management, supporting the tracking and improvement of key performance measures.

Work Schedule:

Work schedules may vary based on the location and facility needs. Flexibility in the tour of duty is required as it is subject to change to meet the facility's operational requirements. Why Join Us?

Impactful Leadership:

Play a crucial role in leading a skilled team dedicated to providing exceptional patient care.

Innovative Environment:

Work in a dynamic environment where your insights and recommendations contribute to continuous improvement.

Professional Development:

Benefit from opportunities for training and career advancement within the VA system.

Supportive Community:

Join a team committed to excellence and making a difference in the healthcare of our veterans. If you are a strong leader with a passion for patient care and administrative excellence, we encourage you to apply. Join us and be a part of our mission to deliver outstanding healthcare services to those who have bravely served our nation.

Contact Information https:

//www.usajobs.gov/job/862873800