Medical Assistant/Receptionist

Join Our Growing Team! We are a well-established, physician-owned private practice seeking a dependable, hardworking, and compassionate Medical Assistant to join our team. The ideal candidate is a team player who enjoys providing exceptional patient care while supporting both the clinical and administrative needs of a busy medical office. If you are organized, detail-oriented, and thrive in a fast-paced healthcare environment, we would love to hear from you.

Position Responsibilities:

Administrative Duties Greet patients, check-in and check-out process Insurance verification and benefit review Scheduling appointments and coordinating referrals Managing incoming and outgoing referrals Maintaining accurate patient records Providing excellent customer service to patients and referring providers Clinical Duties Rooming and triaging patients Medication reconciliation Chart preparation and review Documenting patient information accurately in the EMR/EHR Preparing patients and procedure rooms for office-based procedures Assisting providers during clinic visits and procedures Responding to patient questions, messages, and telephone encounters Managing imaging, medication, and procedure prior authorizations Supporting quality reporting initiatives, including MIPS requirements Qualifications Minimum of 3 years of experience in a medical office or similar healthcare setting Experience with EMR/EHR systems required; eClinicalWorks (eCW) experience preferred Knowledge of insurance verification and prior authorization processes Experience with scheduling, referrals, and patient coordination Strong communication, organizational, and multitasking skills Front desk and customer service experience preferred Ability to work independently while contributing to a collaborative team environment

Position Details Employment Type:

Part-Time or Full-Time Schedule:

Monday-Friday Compensation:

Competitive pay based on experience We offer the opportunity to work alongside a supportive team in a respected physician-owned practice dedicated to delivering exceptional patient care.

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Experience:

Medical Receptionist :

2 years (Required)

Medical Assistant :

2 years (Preferred)

Insurance Authorizations:

2 years (Preferred)

Insurance Verification :

1 year (Preferred) EMR systems: 2 years (Preferred) Ability to

Commute:

Fayetteville, NC 28303 (Preferred)

Work Location:

In person