Administrative & Medical Support Assistant

Administrative & Medical Support Assistant Guardian Community Care Llc Knightdale, NC Job Details Part-time $20 an hour 15 hours ago Benefits Free parking AD&D insurance Health insurance 401(k) On-the-job training Employee assistance program Career development plan 401(k) matching Employee discount Professional development assistance Opportunities for advancement Flexible schedule Life insurance Referral program Qualifications Customer communication Administrative experience High school diploma or

GED Full Job Description Benefits:

401(k) Health insurance Opportunity for advancement Training & development 401(k) matching Employee discounts

Guardian Community Care Location:

Knightdale, NC Job Type:

Part-Time (In-Person)

Pay:

$20.00 per hour Join a Team That Makes a Difference Guardian Community Care is a growing home care agency dedicated to helping individuals remain safe, independent, and supported in their homes. We are seeking a dependable, friendly, and detail-oriented Administrative & Medical Support Assistant who can confidently manage front‑office operations and assist with clinical support tasks such as drug testing and specimen handling. If you enjoy being the welcoming face of an office, thrive in a fast-paced environment, and want to grow with a mission-driven agency, we'd love to meet you.

Schedule:

Monday through Friday 9:00 AM - 3:00 PM Approximately 30 hours per week In-person role located in Knightdale, NC What You'll Do This dual-role position supports both administrative operations and basic medical/lab functions.

Front Desk & Administrative Responsibilities:

Serve as the first point of contact for visitors, clients, and caregivers Greet guests warmly and maintain a professional, welcoming office environment Answer incoming calls and direct inquiries with professionalism and care Maintain the office calendar, schedule appointments, and coordinate meetings Maintain employee and client records Support onboarding, credentialing, and training activities Perform data entry and maintain accurate documentation Verify insurance eligibility (Medicare, Medicaid, private plans) Assist with special projects and daily office operations

Medical/Lab Support Responsibilities:

Assist with urine drug screens and specimen collection Properly label, document, and handle specimens Maintain chain-of-custody documentation Prepare specimens for transport or pickup Follow all safety, confidentiality, and compliance protocols Maintain a clean and organized testing area Support clinical staff with basic medical assistant tasks as needed

What We're Looking For:

We're seeking someone who is dependable, organized, and committed to excellent customer service — someone who can balance administrative duties with hands-on clinical support.

Qualifications:

High school diploma or equivalent required Associate degree or medical assistant training preferred Experience with drug testing, specimen handling, or lab procedures strongly preferred Previous administrative experience required Healthcare, home care, or medical office experience preferred Experience with HHA Exchange is a plus Strong computer skills (Microsoft Office, email systems) Excellent organizational and time-management skills Strong written and verbal communication abilities Ability to handle confidential information professionally Self-motivated and able to work independently Positive attitude and willingness to learn Why Join Guardian Community Care? Our employees are the heart of our mission. We support one another, work with purpose, and celebrate the meaningful impact we make in our communities. Benefits 401(k) 401(k) matching AD&D insurance Employee assistance program Employee discount Flexible schedule Free parking Life insurance On-the-job training Opportunities for advancement Professional development assistance Referral program

Requirements:

Must pass a background check Must pass reference checks Must successfully complete an administrative skills assessment Reliable attendance and strong work ethic Professional demeanor and commitment to excellence If you're looking for a rewarding part-time opportunity with a growing, community-focused agency, apply today. We look forward to meeting you. Guardian Community Care is an Equal Opportunity Employer.