Medical Assistant/Front Desk

Provides general care to patients in outpatient clinic setting and to accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations Essential Duties and Responsibilities Front Desk and Back Office duties, patient registration, answer phone calls, insurance claims, customer service skills, handling of copayments and credit card payment processing. Take temperature, pulse, blood pressure, and other vital signs to detect deviations from normal. Explain prescribed procedures and treatments to patients. Prepare equipment and aid physician during treatment and examination of patient. Ensure all ordered tests are performed accurately and in a timely manner. Administer prescribed medications and treatments in accordance with approved nursing techniques. Maintain awareness of comfort and needs of the patient. Properly start lab equipment daily; Perform maintenance on equipment as scheduled. Maintain daily log; document all requests and results of lab work accurately. Draw blood from patient's finger, ear lobe, or vein, observing principles of asepsis to obtain blood samples. Perform laboratory tests according to written instructions. Perform daily quality control and cleaning procedures according to guidelines. Order and stock supplies weekly. Respond to all lab messages and call back requests; share responsibility of call back sheets. Utilize lab software, as well as any lab equipment according to the proper procedure and instruction. Collect specimen from the patient utilizing the approved equipment, sequence and procedure. Observe patient, record significant conditions and reactions, and notify supervisor or physician of patient's condition and reaction to drugs, treatments, and significant incidents. Respond to life saving situations based upon nursing standards, policies, procedures, and protocol. Perform all drug screening procedures in accordance with established rules and regulations. Ensure patient immunizations are appropriate, well documented and administered using approved nursing techniques. Conduct physician referrals as well as service pre-certifications on an as needed basis. Document nursing history and physical assessment of patients. Rotate among various clinical services such as lab, nursing and x-ray. Prepare rooms; sterilize instruments, equipment, and supplies for procedures. Ensure work area is neat and clean, fully stocked and all laundry items have been laundered and put away. Manage difficult and emotional customer situations. Demonstrate accuracy and thoroughness. Maintain complete and accurate documentation. Observe safety and security procedures; promote a safe and pleasant work environment. Report potentially unsafe conditions to management. Respond to all patient messages; documenting conversations in electronic medical records system, assist with any patient discharging duties and share responsibility of call back sheets. Regular attendance to ensure efficient clinic operations. Other duties and responsibilities as assigned.

Pay:

$21.00 - $23.00 per hour

Medical Specialty:

Urgent Care Experience:

EMR systems: 3 years (Required)

Work Location:

In person