Transitional Care & Dietary Medical Assistant

Transitional Care & Dietary Medical Assistant Three Crosses Regional Hospital - 2.7 Las Cruces, NM Job Details Qualifications BLS Certification High school diploma or GED Full Job Description If you're looking for a place to call home and grow your career, Three Crosses Regional Hospital is looking for you! We are seeking a Transitional Care & Dietary Scheduling Assistant / Medical Assistant to join our Internal Medicine Clinic team that is committed to clinical excellence and building a patient-centered culture. Three Crosses Regional Hospital is an advanced, independent healthcare organization led by a local team of professionals dedicated to delivering high-quality patient care and being the first choice for patients and providers in the communities we serve. Job Summary - The Transitional Care & Dietary Scheduling Assistant / Medical Assistant is responsible for coordinating Transitional Care Management (TCM) services and dietary-related appointments for our clinics. This position supports continuity of care by ensuring timely patient follow-up after hospital discharge and assisting with administrative and clinical functions that enhance patient outcomes, provider efficiency, and patient satisfaction.

Primary Job Responsibilities :

Coordinate and schedule Transitional Care Management (TCM) follow-up appointments for recently discharged patients within required timeframes. Conduct post-discharge outreach calls to patients to assess needs, confirm follow-up appointments, and reinforce discharge instructions. Schedule dietary and nutrition-related appointments for clinic patients as directed by providers. Maintain accurate and timely documentation within the electronic medical record (EMR) system. Communicate effectively with providers, nursing staff, case management, dietary services, patients, and family members to ensure continuity of care. Verify patient demographics, insurance information, and obtain required authorizations when necessary. Assist providers and nursing staff with patient intake, vital signs, medication reconciliation, and other clinical support duties as needed. Monitor provider schedules and assist with coordinating patient care needs to improve clinic workflow and efficiency.

Minimal Qualifications :

Required:

High School Diploma or equivalent.

Required:

1+ years of experience in a health care environment

Required :

BLS Preferred:

Certificate Medical Assistant or Nursing Assistant Program Three Crosses Regional Hospital is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other protected status under applicable law.