Medical Assistant, Railyard Urgent Care

Job Title:

Medical Assistant Location:

Railyard Urgent Care , located at 831 S St.

Francis Dr. Santa Fe, NM 87505 Reports to:

Back Office & Practice Manager Status:

Full-Time, Friday.\, Saturday, Sunday 8am-730pm Non-Exempt Bi-lingual preferred not necessary This position is with one of our newest practice locations, Railyard Urgent Care offers an exciting opportunity to be part of a growing team. #1 Voted "Best of Santa Fe" Urgent Care clinic seeking an experienced medical assistant for position in busy center. We offer a team approach, and a commitment to our employees' welfare and personal growth. You must be flexible, dependable, engaging and supportive of colleagues. History of excellent references required. We are looking for someone with leadership qualities, and excellent oral and written communication skills, who will bring a mature, professional approach to the position. We also provide training for additional certifications! Must follow through on delegated tasks. This position reports directly to Back Office Supervisor & Practice Manager. 90-day probationary period. Medical Assistant (MA) is responsible for supporting the Lead Nurse and/or Paramedic, and entire clinical team, in the care of pediatric patients. The MA's primary purpose is to monitor patient flow to ensure maximum efficiency while providing fast, friendly, quality patient care. The MA must establish and maintain good rapport and effective working relationships with patients, visitors, and Duke City Cares employees. The MA is also responsible for maintaining safe, clean, and well-stocked patient care and clinical areas while assuring adherence to applicable policies and procedures.

Job Responsibilities:

Required to fulfill on-call shifts as needed, demonstrating flexibility and responsiveness to address any emergent issues or escalations promptly Assist the nurse and paramedic in the management and observation of all patients in the clinic Clean patient care rooms, equipment and instruments; report equipment problems; order and store supplies; maintain appropriate PAR levels Assist nurses, paramedics, and providers with complex treatment procedures; perform routine treatment procedures as allowed based on policies and procedures Identify and assess patients presenting with clinical symptoms requiring additional intervention and promptly notify a nurse, paramedic and/or provider Provide oxygen therapy, catheterization, suctioning, and basic assessments under the supervision of RN, Paramedic or attending provider as requested Provide direct clinical services to patients including screening and identification, rehabilitative, and counseling services as directed by RN, Paramedic, or attending provider Complete wound care process according to medical protocol under the direct supervision of RN, Paramedic or attending provider Follow patient safety-related policies, procedures and protocols Demonstrate proactive approach to patient and staff safety by seeking opportunities to improve safety through questioning of current policies and processes Transport patients, collect, label and transport specimens, equipment, and supplies Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk Assist with the provision of administrative support in regards to equipment maintenance, calibration, and statistical data compilation

Education, Experience, and Licensing Requirements:

High School Diploma or GED equivalent 2 years directly related experience Graduate from a Medical Assistant certification program CPR Certification for Healthcare/BLS Providers for

Professional Rescuer Experience:

Wound care, Splint application, I.V setup and Cardiac monitor application skills preferred.

Physical Demands Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Heavy Work:

Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for

Medium Work Behavioral Demands/Requirements:

Must have the appropriate level of behavioral maturity and patience in handling patients. Must have the diplomacy and tact in handling difficult and irate patients Very good interpersonal relationship skills and can work and relate well with co- employees, patients and customers Outstanding communication skills and persuasiveness, specifically the ability to communicate instructions and procedures for treatments, keeping and giving the patients a desired level of comfort and confidence Must have strong sensitivity to the needs and anxieties of patients and the ability to motivate patients to undergo treatments and/or procedures Strong ethics and a high level of personal and professional integrity

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Do you know or related to a Duke City Cares employee? If so, please provide their name and relationship.

Education:

High school or equivalent (Preferred)

License/Certification:

BLS Certification (Preferred) Certified Medical Assistant (Required)

Work Location:

In person