Receptionist/Medical Assistant

Medical Assistant / Receptionist Joslyn Plastic Surgery - Reno, NV Position Summary Joslyn Plastic Surgery is seeking a compassionate, professional, and highly organized Medical Assistant / Receptionist to support both front-office operations and clinical patient care in a boutique plastic surgery practice. This hybrid role will assist with patient check-in, scheduling, phone management, and administrative support while also helping with rooming patients, clinical flow, post-operative care, inventory, and assisting the physician. The ideal candidate is warm, polished, dependable, detail-oriented, and committed to delivering an exceptional patient experience. This role works closely with the Patient Care Coordinator/Office Manager to ensure seamless daily operations and outstanding patient care. Primary Responsibilities Front Desk / Reception DutiesGreet and check in patients in a warm, professional manner Answer phones and respond to patient inquiriesSchedule appointments, post-operative visits, and follow-ups Confirm appointments and assist with patient remindersScan and upload documents into the EMR Collect payments and process transactionsMaintain a clean, welcoming reception and waiting area Assist with front office workflow and patient communicationCoordinate incoming mail, deliveries, and office supplies Clinical Medical Assistant DutiesRoom patients and prepare exam roomsObtain medical history, medications, allergies, and vitals when indicated Take standardized patient photographsPrepare treatment and procedure roomsAssist physician during consultations, minor procedures, injectables, and in-office treatments Provide pre-operative and post-operative instructionsAssist with dressing changes, garment fitting, suture removal, and wound care under physician supervision Clean and stock exam rooms Maintain medical supply, skincare, and injectable inventory Assist with chart preparation and documentation in 4D EMR Practice Support Responsibilities Maintain HIPAA compliance and patient confidentialityHelp ensure clinic cleanliness and organizationSupport efficient patient flow throughout the day Assist physician and office manager with daily operational needs Cross-train to support both front office and clinical workflows Qualifications Previous medical office experience required Prior experience in plastic surgery, dermatology, med spa, cosmetic surgery, or aesthetics preferred Medical Assistant certification preferred but not required with relevant experience Strong customer service and interpersonal skills Excellent organization and multitasking ability Professional appearance and demeanor Comfortable working in both clinical and front desk settings Experience with EMR systems preferred (4D EMR experience is a plus) Schedule Full-time preferred Monday-Friday (hours based on clinic schedule) Compensation Competitive hourly pay based on experience Opportunity for growth within a boutique private practice Employee discounts and additional benefits to be discussed

Pay:

$19.00 - $25.00 per hour

Work Location:

In person