Medical Assistant/Receptionist

Medical Assistant/Receptionist Whole Health Orthopedic Institute Erie, PA Job Details Full-time 1 day ago Benefits Free parking Profit sharing Health savings account Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Life insurance Retirement plan Qualifications Customer communication Teamwork Vital signs Orthopedics Certified Medical Assistant Full Job Description Join a Different Kind of Orthopedic Practice At Whole Health Orthopedic Institute, we believe exceptional patient experiences begin long before surgery and continue well beyond it. We are a fast-growing, patient-focused orthopedic practice committed to innovation, education, and delivering a higher standard of care. Position Summary The Medical Assistant / Receptionist serves as an important member of the Whole Health team and helps create an outstanding patient experience from check-in through clinical care and follow-up. Primary Responsibilities

• Greet and welcome patients and visitors with professionalism and positivity
• Answer incoming calls and assist with patient questions
• Schedule appointments and coordinate provider schedules
• Verify and update patient demographic and insurance information
• Escort and room patients for appointments
• Obtain and document patient vitals, medical history, and updates
• Prepare exam rooms and maintain clinical supplies
• Assist physicians and providers with procedures and patient care needs
• Document information accurately within the EMR system
• Support patient education initiatives and workflow processes Qualifications
• Previous medical office, receptionist, or medical assistant experience preferred
• Certified Medical Assistant (CMA) preferred but not required
• Strong communication and customer service skills
• Ability to multitask in a fast-paced healthcare environment
• Orthopedic experience is a plus but not required What Makes Whole Health Different?

Private orthopedic practice focused on innovation, patient experience, education, and collaborative care. A Holistic Approach to Better Outcomes. Better Performance.

Benefits:

401(k) Dental insurance Employee assistance program Free parking Health insurance Health savings account Life insurance Paid time off Profit sharing Retirement plan Vision insurance

Work Location:

In person