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Clinical Support Specialist

Job

Holcomb Behavioral Health System

Exton, PA (In Person)

$35,360 Salary, Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 7/7/2026

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Job Description

Our vast array of services
  • educational, employment, vocational, residential, rehabilitative, and behavioral health
  • are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve
  • those who receive and those who reap the benefits of our innovative, responsive solutions.
Job Description:
In this role, you'll be a key part of helping clients access the services they need. You'll handle referrals, schedule evaluations, support prescribers, and keep client records organized and compliant
  • all while providing friendly, reliable support to both clients and staff.
Schedule Details:
Monday through Friday 8:30 am
  • 5:00 pm
Location:
Exton, PA (THIS
IS NOT A REMOTE/HYBRID POSITION
)
Program:
Clinical Services SupportPay Rate:
$17 /hourWhat You'll Do
  • Process all incoming referrals quickly and accurately, including verifying insurance eligibility
  • Input and manage referral information within the electronic health record system
  • Ensure referral information is transmitted promptly to the appropriate team or service
  • Process payments related to record releases and ensure accurate documentation of all transactions.
  • Manage the release of client treatment records to law offices, disability firms, and behavioral health agencies while strictly adhering to HIPAA guidelines
  • Communicate professionally with external partners throughout the medical record release process to ensure timely and accurate information exchange
  • Maintain a detailed tracking spreadsheet for all record requests in alignment with record‑keeping protocols
  • Support prescribers and clinical staff as needed
  • Maintain client records throughout their lifecycle-from data entry and release of information to archiving
  • Provide friendly, professional assistance to clients both in person and over the phone
What We're Looking For:
    Education:
    High school diploma or equivalent
      Experience:
      At least one year in a medical, mental health, or professional office setting with customer service and data entry responsibilities
        Licenses/Certifications:
        None required
          Clearances:
          Child Abuse, Criminal Background Check, and Medicaid/Medicare Exclusion verification What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):
          • Competitive Pay
          • Medical, Dental, and Vision Insurance
          • Tuition Reimbursement options
          • Flexible Spending Accounts (Health, Dependent, and Transportation)
          • Life Insurance
          • Disability Insurance
          • Paid Time Off
          • 403(b) with Employer Match
          • Employee Recognition Programs
          • Employee Referral Bonus opportunities
          • Discounts through "Tickets at Work"
          • And More!
          Want to learn more?

          To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at:...