Our vast array of services
- educational, employment, vocational, residential, rehabilitative, and behavioral health
- are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve
- those who receive and those who reap the benefits of our innovative, responsive solutions.
Job Description:
In this role, you'll be a key part of helping clients access the services they need. You'll handle referrals, schedule evaluations, support prescribers, and keep client records organized and compliant
- all while providing friendly, reliable support to both clients and staff.
Schedule Details:
Monday through Friday 8:30 am
Location:
Exton, PA (THIS
IS NOT A REMOTE/HYBRID POSITION
)
Program:
Clinical Services SupportPay Rate:
$17 /hourWhat You'll Do
- Process all incoming referrals quickly and accurately, including verifying insurance eligibility
- Input and manage referral information within the electronic health record system
- Ensure referral information is transmitted promptly to the appropriate team or service
- Process payments related to record releases and ensure accurate documentation of all transactions.
- Manage the release of client treatment records to law offices, disability firms, and behavioral health agencies while strictly adhering to HIPAA guidelines
- Communicate professionally with external partners throughout the medical record release process to ensure timely and accurate information exchange
- Maintain a detailed tracking spreadsheet for all record requests in alignment with record‑keeping protocols
- Support prescribers and clinical staff as needed
- Maintain client records throughout their lifecycle-from data entry and release of information to archiving
- Provide friendly, professional assistance to clients both in person and over the phone
What We're Looking For:
Education:
High school diploma or equivalent
Experience:
At least one year in a medical, mental health, or professional office setting with customer service and data entry responsibilities
Licenses/Certifications:
None required
Clearances:
Child Abuse, Criminal Background Check, and Medicaid/Medicare Exclusion verification What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):
- Competitive Pay
- Medical, Dental, and Vision Insurance
- Tuition Reimbursement options
- Flexible Spending Accounts (Health, Dependent, and Transportation)
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403(b) with Employer Match
- Employee Recognition Programs
- Employee Referral Bonus opportunities
- Discounts through "Tickets at Work"
- And More!
Want to learn more?
To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at:...