Medical Assistant (MA) - Primary Care

JOB SUMMARY/PURPOSE

Assists practitioner in performance of procedures, telephone prescription orders/refills, maintaining patient records and relaying test results.

DEPARTMENT DESCRIPTION

The Primary Care teams at Samaritan Health Services offer complete health care for all family members from newborns to seniors through their pediatric, family medicine and internal medicine providers. They encourage and offer preventive care, including annual exams, health screenings and counseling regarding health and lifestyle. This practice also includes family medicine residents. Residents work closely with the primary care team of attending physicians throughout their three years of training and are directly involved in patient care.

EXPERIENCE/EDUCATION/QUALIFICATIONS

High school diploma or equivalent required. Registered or Certified Medical Assistant required. Healthcare Provider BLS required. Previous medical back office experience/medical assistant training, or completion of a Medical Assistant/Certified Medical Assistant program preferred. Experience in applicable specialty area preferred. Lab/EKG experience preferred.

KNOWLEDGE/SKILLS/ABILITIES

Patient Care

• Possess the skills and knowledge needed to assist and care for others. Ability to recognize symptoms, drug properties and interactions, treatments, and preventive health-care measures within scope of practice. Adaptability/Flexibility
• Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients. Communication
• Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas. Team Building
• Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. Medical Terminology
• Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations. Social Perceptiveness
• Ability to work with a diverse population from pediatrics to geriatrics.

Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.

PHYSICAL DEMANDS

Rarely (1

• 10% of the time) Occasionally (11
• 33% of the time) Frequently (34
• 66% of the time) Continually (67
• 100% of the time) WALK
• INCLINE LIFT (Floor to

Waist:

0

• 36") 40
• 60 Lbs LIFT (Knee to chest: 24
• 54") 20
• 40 Lbs PUSH (0-20 pounds force) PULL (0-20 pounds force) CLIMB
• STAIRS LIFT (Floor to

Waist:

0

• 36") 0
• 20 Lbs LIFT (Floor to

Waist:

0

• 36") 20
• 40 Lbs LIFT (Waist to

Eye:

up to 54") 0

• 20 Lbs LIFT (

Overhead:

54" and above) 0

• 20 Lbs SQUAT Repetitive KNEEL (on knees) REACH
• Forward REACH
• Upward

SIT STAND WALK

• LEVEL

SURFACE LIFT

(Knee to chest: 24

• 54") 0
• 20 Lbs SQUAT Static (hold >30 sec)

BEND FORWARD

at waist

ROTATE TRUNK

Sitting

ROTATE TRUNK

Standing

FINGER DEXTERITY PINCH

Fingers GRASP Hand/Fist CARRY 1-handed, 0

• 20 pounds CARRY 2-handed, 0
• 20 pounds

MANUAL DEXTERITY

Hands/wrists