Lackawanna Medical Group (LMG)
- Medical Division (Internal Medicine) At Lackawanna Medical Group (LMG), we are building a human-centered medical organization focused on delivering high-quality, patient-first care.
As a Medical Assistant in our Medical Division, you play a critical role in ensuring a seamless, efficient, and compassionate experience for every patient. This is a full-time position supporting our Internal Medicine team, with a strong focus on clinical excellence, patient flow, and team collaboration. Position Summary The Medical Assistant supports physicians and nurse practitioners in delivering day-to-day patient care within our Internal Medicine practice. You are responsible for preparing patients for visits, assisting with clinical procedures, managing patient flow, and ensuring accurate documentation and follow-up. You are often the first and last clinical touchpoint for the patient—setting the tone for a professional, respectful, and efficient experience. Key Responsibilities Patient Care & Clinical Support Room patients, obtain and document vital signs, medical history, and chief complaints Prepare patients for examinations and assist providers during visits and procedures Perform clinical tasks including EKGs, injections, phlebotomy (if trained), and specimen collection Ensure exam rooms are properly stocked, cleaned, and prepared between patients Patient Flow & Experience Maintain efficient patient flow throughout the day, minimizing wait times Communicate clearly with patients regarding next steps, testing, and follow-up care Create a calm, organized, and professional environment for patients and team members Documentation & Administrative Support Accurately document patient information in the electronic medical record (EMR) Assist with prescription refills, prior authorizations, and patient messages as directed Support providers with order entry, lab coordination, and follow-up tracking Team Collaboration Work closely with physicians, nurse practitioners, front desk, and leadership Assist in coordinating coverage and supporting team needs across the Medical Division Communicate proactively regarding patient concerns, delays, or operational challenges Qualifications Medical Assistant certification preferred (CMA, RMA, or equivalent experience) Prior experience in Internal Medicine or Primary Care strongly preferred Strong clinical skills including vitals, injections, and basic procedures Comfortable using EMR systems and basic computer applications Excellent communication, organization, and multitasking skills Schedule Full-time Must be reliable and able to arrive and be ready to begin work at 8:00 AM Flexibility to support coverage as needed is preferred What We Value Accountability
- You take ownership of your role and follow through Team-first mindset
- You support providers and teammates proactively Attention to detail
- You ensure accuracy in both patient care and documentation Patient-centered care
- You treat every patient with respect, empathy, and professionalism Adaptability
- You are flexible and able to support a fast-paced clinical environment
Work Location:
In person
