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Job Description
Job Posting:
Pediatric Medical Assistant Company:
Agave Pediatrics Job Description Agave Pediatrics, a thriving and dedicated pediatric practice, is excited to announce a career opportunity for a full-time Pediatric Medical Assistant. This pivotal role focuses on providing high-quality care and support in a dynamic, non-remote healthcare environment. The ideal candidate will be a vital team member in our fast-paced setting, where high patient volumes require efficiency, precision, and a warm, attentive approach to pediatric care. The available position is not remote, ensuring our staff delivers immediate and hands-on care to our patients. As a Pediatric Medical Assistant at Agave Pediatrics, you will work closely with our pediatricians to manage and deliver excellent healthcare, fostering a supportive and healing atmosphere for our young patients and their families. Duties and Responsibilities
HIGH VOLUME PATIENT INTERACTION AND CUSTOMER SERVICE
Serve as a friendly and knowledgeable point of contact for patients and families.
Appointment Scheduling:
Manage booking appointments efficiently, maintaining a seamless schedule. Medical Chart Management (eClinicalWorks EMR): Update and maintain electronic medical records with precision.
Check In/Out:
Handle patient check-in and check-out processes smoothly and courteously.
Front Desk Duties:
Perform essential reception tasks to support patient needs and clinic operations.
Daily Opening and Closing Responsibilities:
Prepare the office each day and securely close operations after-hours.
Strong Phone Etiquette:
Communicate effectively over the phone, providing clear and concise information.
Patient Rooming:
Manage the flow of patients into and out of consultation rooms, ensuring comfort and privacy.
Basic In-Office Labs:
Conduct basic laboratory tasks under the guidance of medical professionals.
Vaccine Administration:
Administer vaccinations as per physician orders and schedules.
Triage Phone Calls:
Prioritize incoming calls based on urgency and direct them accordingly.
Some Saturdays Required:
Willingness to work some Saturdays to meet patient needs and staffing requirements. Requirements Ability to Work in a
Fast-paced Office:
Must have the capacity to keep up with a high-speed environment while maintaining attention to detail.
Multi-tasking Skills:
Strong capability to manage multiple responsibilities simultaneously without compromising quality.
Open Communication Skills:
Ability to clearly and effectively communicate with colleagues, patients, and families. Experience with
Insurance:
Familiarity with handling insurance-related tasks is advantageous.
Bilingual Preferred:
While not a requirement, being bilingual is preferable for communication with a diverse patient base. Minimum 1 Year Experience as a
Medical Assistant:
Preferably with relevant experience in pediatric settings, though not strictly required.
Medical Assistant Diploma:
Must be able to provide proof of education via a Medical Assistant diploma.
References:
Candidates will be asked to provide professional references that can attest to their capabilities and experience.