Medical Assistant / Front Desk Cross-Trained (eClinicalWorks Exp. Preferred)

Medical Assistant / Front Desk - Cross-Trained (eClinicalWorks Exp. Preferred) KCA Neurology - 2.5 Clarksville, TN Job Details Full-time 8 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Optimizing workflow processes In-person patient registration Patient rooming Vital signs Electronic health records (EHR) management Medical procedure assistance Phone communication Pre-examination patient preparation Workflow management (operations management method) Greeting customers Assisting with diagnostic tests and procedures Mid-level Medical scheduling Records management Health record tracking Medical assisting Phone triage Handling patient inquiries Managing patient records 2 years Communication skills Full Job Description Why This Role is

Unique:

This is a dynamic, dual-role position designed for someone who loves variety and hates being bored. You will bridge the gap between the front office and the clinical back office, ensuring a seamless experience for our patients from the moment they walk in to the moment they check out. What You'll Do (Responsibilities):

Clinical Support:

Room patients, accurately take and record vital signs, and directly assist providers with examinations and procedures.

Front Desk Operations:

Warmly greet patients, manage the check-in/check-out process, handle appointment scheduling, and conduct efficient phone triage.

EHR Management:

Maintain precise, up-to-date patient records utilizing eClinicalWorks (eCW) .

Workflow Optimization:

Master both sides of the practice to ensure a smooth, efficient daily flow between clinical and administrative tasks. What We're Looking For (Requirements): We are looking for a reliable professional with a proven track record of stability. The ideal candidate thrives in a fast-paced environment and is an expert multitasker.

Experience:

Minimum of 2 years of experience working in a medical office setting.

Job Stability:

A stable, reliable job history is required (no frequent job-hopping).

Software Skills:

Strong preference given to candidates with hands-on experience in eClinicalWorks (eCW) .

Soft Skills:

Exceptional communication, a team-first mindset, and the ability to pivot between tasks seamlessly.

Training:

Ability to complete a mandatory, comprehensive two-week training program on-site at our Franklin, TN clinic. What's In It For You (Benefits & Perks):

Stability & Growth:

A long-term career path in a thriving, stable practice.

Health Benefits:

Comprehensive Medical, Dental, and Vision plans.

Paid Time Off:

Generous PTO package plus paid standard holidays.

Retirement:

401(k) with [insert company match if applicable] .

Work Culture:

A supportive, positive team environment where your hard work is noticed and rewarded.