Medical Assistant

Job Title:

Medical Assistant Job Description This Medical Assistant role supports a small colon and rectal specialty clinic by providing a blend of front desk and occasional clinical assistance. You will manage key administrative functions such as answering phones, scheduling, insurance verification, and chart management, while very rarely assisting in the back office as needed. The position suits someone who thrives in a fast-paced environment, communicates professionally with patients and colleagues, and brings a calm, positive presence to a team that is working toward greater stability. This opportunity also offers the potential for long-term growth if the role transitions to a permanent position. Responsibilities Answer incoming phone calls promptly and professionally, providing accurate information and directing calls to the appropriate staff. Perform patient check-in and check-out, ensuring all required forms are completed and demographic, insurance, and contact information is accurate and up to date. Verify patient insurance coverage and benefits prior to visits, including confirming eligibility and documenting verification details in the electronic health record. Complete prior authorizations for procedures, treatments, or medications as required by payers, following established processes and timelines. Manage appointment scheduling, including new patient appointments, follow-up visits, and procedure scheduling, using the practice's electronic health record system. Maintain and update patient charts accurately, ensuring documentation is complete, organized, and compliant with clinic standards. Use the electronic health record system (including Athena) to document patient information, schedule appointments, and manage workflow. Provide front desk support as the primary responsibility, and assist in the back office on a very limited and rare basis when needed. Deliver professional and courteous patient service, including greeting patients, answering questions, and helping them navigate their visit. Collaborate with the provider and clinic staff to support efficient clinic operations in a fast-paced environment. Receive and respond constructively to feedback and direction from leadership and colleagues, adjusting work practices as needed. Maintain patient confidentiality and follow all clinic policies and procedures related to privacy, safety, and quality of care. Support a positive and stable clinic culture by demonstrating patience, composure, and a solutions-focused attitude in a setting that has experienced interpersonal challenges. Essential Skills Verified high school diploma or GED. Active BLS/CPR certification. Experience working in a fast-paced healthcare or clinical environment. Hands-on experience as a medical assistant or in medical assisting functions. Comfort working in a colon and rectal specialty clinic and with related patient needs. Proficiency with electronic health records, including required experience with Athena. Demonstrated experience with insurance verification and prior authorization processes. Strong appointment scheduling skills and familiarity with healthcare workflows. Professional verbal and written communication skills when interacting with patients, providers, and staff. Computer proficiency and the ability to navigate multiple systems efficiently. Ability to accept and apply feedback and direction in a constructive manner. Basic patient care knowledge appropriate to a medical assistant role. Additional Skills & Qualifications Previous experience in a small clinic setting supporting a single provider is beneficial. Experience handling high call volumes and multitasking between phones, scheduling, and front desk duties. Demonstrated ability to remain calm, composed, and solutions-oriented in challenging interpersonal situations. Strong organizational skills with attention to detail in documentation and chart management. A positive, team-focused attitude and a desire to contribute to a more stable, collaborative clinic environment. Interest in long-term career growth opportunities within a healthcare setting if the role transitions to permanent employment. Work Environment This role is based in a small clinic that supports a single provider specializing in colon and rectal care. The clinic uses electronic health records with Athena as a core system, and the work involves extensive computer use for scheduling, charting, and insurance processes. The environment is fast paced and can be demanding, with a history of interpersonal challenges such as complaining, defensive behavior, and combative interactions. The clinic is seeking someone who can bring stability, professionalism, and a consistently positive attitude to the team. Standard hours are Monday from 8:15 a.m. to 5:00 p.m. and Tuesday through Friday from 8:30 a.m. to 5:00 p.m., with limited but possible overtime depending on clinic needs. The position primarily involves front desk and administrative duties, with only rare occasions of assisting in the back office. Job Type & Location This is a Contract to Hire position based out of New Braunfels, TX. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New Braunfels,TX.

Application Deadline This position is anticipated to close on Jun 11, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.