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Medical Assistant
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BasePoint Health Management
North Richland Hills, TX (In Person)
$46,800 Salary, Full-Time
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Job Description
Medical Assistant BasePoint Health Management
- 3.8 North Richland Hills, TX Job Details Full-time $22
- $23 an hour 21 hours ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Life insurance Qualifications Customer service Medical office experience Patient service Quality improvement Patient care Full Job Description BasePoint is looking for a c
- ompassionate and motivated Medical Liaison
- to join our team at our North Richland Hills Clinic!
Your responsibilities include:
Provider & Clinical Support Manage and distribute weekly and daily provider schedules. Assist RN staff by preparing charts ahead of scheduled provider visits to ensure accurate documentation and efficient workflow. Pull and prepare PMP (Prescription Monitoring Program) records and upload/insert into the patient chart. Provide patient medical escort and virtual visit support as needed. Manage and track provider visit logs to ensure balanced workloads. Conduct daily audits of visits and monitor timely documentation closure. Support UR feedback processes, including scheduling peer reviews. Assist with the closed-notes audit process to ensure compliance with organizational standards. Scheduling & Coordination Coordinate and schedule family visits in partnership with clinical teams. Schedule and manage company admissions aligned with provider availability. Facilitate provider communication throughout the day to ensure smooth operations. Coordinate prompt rescheduling or coverage when a provider is absent or unavailable. Help organize visit schedules and collaborate across departments to optimize workflows. Performance & Compliance Complete chart audits to confirm accuracy, completeness, and compliance with BasePoint, state, and payer standards. Ensure providers meet required benchmark visit volumes each week and proactively address barriers. Track and analyze provider productivity, accountability, and quality metrics. Provide regular reports to the Executive Director outlining visit benchmarks, trends, and opportunities for improvement. Collaborate with leadership to develop strategies to increase productivity and streamline provider workflows. Participate in quality improvement initiatives, audits, and reporting as requested. Performance in this role is directly tied to provider productivity and documentation timeliness; success is reflected when providers meet or exceed established visit and documentation benchmarks. Success Metrics Success in this role is measured through outcomes tied to provider efficiency, compliance, and workflow optimization, and demonstration of BasePoint's Core Values in daily responsibilities.Key indicators include:
Providers consistently meet or exceed weekly visit benchmarks. Timely closure of provider documentation in alignment with organizational standards. Accurate, compliant chart audits with minimal corrections required. Efficient scheduling with minimal last-minute rescheduling or coverage gaps. Balanced provider workloads supported by well-maintained visit logs. Demonstrated workflow improvements resulting in reduced delays or bottlenecks. Clear operational impact through increased productivity, compliance, and support of program goals. Every day, your work will help transform lives—building stronger minds, healthier families, and brighter futures. What We're Looking For 1+ years of medical scheduling experience required. 2 years of healthcare office experience preferred. Prior experience as a Medical Assistant strongly preferred. Strong customer service skills with the ability to multitask and support fast-paced clinical workflows. The BasePoint Difference- Our Core Values in Action Courage to Solve
- We face challenges head-on, taking responsibility for solutions and acting with integrity. Spirit of Grit
- We bring perseverance, endurance, and passion to everything we do—even when it isn't easy. WWIWFMF ("What Would I Want for My Family")
- We deliver the kind of care we'd want for our own loved ones, ensuring the highest standard of excellence. Tend to Your Roses
- We practice servant leadership, caring deeply for our people so they can flourish and thrive These values guide every decision, every interaction, and every step of our journey together.
Pay:
$22.00- $23.