Job Description
InnovaCare Management Services Company, LLC InnovaCare Health operates more than 40 clinics throughout Florida and Texas and is recognized as a leader in transforming how care is delivered. Our physician‑led model blends clinical expertise, advanced technology, and a commitment to personalized, coordinated care that puts patients at the center of every decision. Our impact extends beyond our clinic walls through public health education, outreach, and philanthropic efforts that strengthen the well‑being of the communities we call home. As we continue to grow, we invite passionate individuals to explore opportunities with InnovaCare Health and join us in improving the lives of those we care for each day.
Why Join InnovaCare Health:
Our Philosophy:
We don't just treat conditions; we care for people. We empower patients through education, partnership, and compassionate support. Our whole‑person, high‑touch approach looks beyond symptoms to understand each patient's full health picture, physical, emotional, and social. We emphasize proactive prevention through screenings, vaccinations, and early detection to help patients stay healthy and active. Our Model of Care:
We're committed to building strong, lasting relationships with our patients. Every visit, conversation, and care plan is designed to support long‑term health, independence, and quality of life. As a one‑stop shop for care, our providers are trained to treat multiple conditions and guide patients through every stage of their health journey. We are deeply rooted in the communities we serve, partnering with local organizations, supporting families, and ensuring every patient feels seen, supported, and cared for. Our teams live and work in the same neighborhoods as our patients, and that connection fuels our mission. Job Summary The Medical Assistant (MA) participates in planning, providing, and evaluating patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a competent and knowledgeable Medical Assistant. Performs all duties at the expert level within the scope of a Medical Assistant's practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Performs quality control checks on equipment. Prepares and sterilizes medical equipment using the autoclave. Fosters accountability for clinical practice and patient goals. In Florida:
The MA performs duties within their scope of practice delegated by, and under the supervision of, a physician (FL). Essential Job Functions Coordinates the clinic work activities and schedules, at one or multiple locations. May be required to travel to more than one facility. Administers clinic and InnovaCare Health policies and procedures in a consistent and timely manner. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Perform X-rays, where applicable Assist with scribing, where applicable Assist Case Manager with procedures Performs quality control checks on equipment. Prepares and sterilizes medical equipment using the autoclave. Fosters accountability for clinical practice and patient goals. Records patient care documentation in the medical record accurately and in a timely manner. Identifies when others' documentation is incorrect and alerts clinic leadership. Coordinates patient care as directed by provider, and policies/procedures. Respects patient confidentiality always. Ensures others are also respecting patient confidentiality. Organizes exam and treatment rooms, stocks, and cleans rooms and sterilizes instruments. Anticipates provider's needs prior to patient encounter. Assists when new supplies are needed. Enforces medication policy. Creates and maintains an environment that supports infection prevention Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge Ensures that supplies are available, stock is inventoried, log data is accurate, and supplies are rotated. Supports and follows Standard Delegation of Orders Supports emergency management protocols & procedures. Performs all other related duties as assigned Minimum Required Education, Experience & Skills Medical Assistant Certificate issued by an accredited institution approved by the State licensed to work, or one year experience working in a health care setting that includes direct patient contact or a combination of training, education, and experience that is equivalent to one of the employment standards listed above and provides the required knowledge and abilities. Knowledge of medical terminology. Strong venipuncture knowledge and techniques. Data entry abilities and strong computer skills. Strong attention to detail. Strong customer experience/service focus. Effective written and oral communication skills. Teamwork orientation. Organized and ability to manage competing priorities. Expert in computer literacy in electronic health record. Ability to react calmly and effectively in emergency situations required. Basic mathematical skills. Safe work practices in a clinic setting. Able to follow through with delegated tasks. Preferred Education, Experience & Skills High School graduate or GED equivalent. Certified in AED and CPR. At least 5 years as a certified medical assistant. Bilingual in English/Spanish preferred but not required. Physical & Mental Requirements:
☐ Required immunizations and vaccinations. ☐ Ability to lift upwards of 50 pounds. ☐ Ability to push or pull heavy objects using up to 100 pounds of force. ☐ Ability to stand or sit for extended periods of time. ☐ Ability to use fine motor skills to operate equipment and/or machinery. ☐ Ability to properly drive and operate a company vehicle. ☐ Ability to receive and comprehend instructions verbally and/or in writing. ☐ Ability to use logical reasoning for simple and complex problem solving. ☐ Occasionally requires exposure to communicable diseases or bodily fluids. ☐ Ability to discriminate shades of color when reading a dipstick. The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. The foundation for InnovaCare was laid in 1998 when President and CEO Richard Shinto, M.D., founded North American Medical Management (NAMM) in California. Since then, InnovaCare Health has continuously evolved and innovated to remain at the forefront of healthcare and deliver cutting-edge solutions to our physicians and team members, patients, and their families. Across InnovaCare, we are united by a shared mission, vision, and values. Our growing company strives to make every member of our diverse team feel fulfilled and valued through their work. Our mission is to transform the lives of the people we serve through compassionate, high-quality care, innovative solutions, and trusted partnerships as we vision a new definition of the standard of excellence in healthcare. Today, InnovaCare operates more than 30 clinics and is recognized as a leader in transforming care delivery. Our approach combines physician-led care models with cutting-edge technology and a focus on personalized, coordinated care to empower providers to succeed in some of healthcare's most challenging environments.
