Part-Time Front Desk & Clinic Support Assistant (20 hours)

Part-Time Front Desk & Clinic Support Assistant Catch A Fish Wellness | Herndon, VA 20 hours per week

• In person
• $20
• 24/hour, based on experience

Schedule Tuesday:

1:30 PM

• 8:00

PM Friday:

9:30 AM

• 4:30

PM Saturday:

8:30 AM

• 3:00 PM This role includes some evening hours (our Tuesday runs to 8 PM), and we're looking for someone who can occasionally flex their schedule or cover a shift on short notice when a teammate is out.

Catch A Fish Wellness is a busy acupuncture and Chinese Medicine clinic in Herndon, VA. We specialize in Traditional Chinese Medicine, acupuncture, herbal medicine, and traditional massage therapy. We're looking for a warm, organized, dependable person to join our team part-time. This is a patient-facing role that blends front desk work, clinic flow, room preparation, and light admin support. It's calm but busy — think of it as the heartbeat of the clinic. The right person keeps everything running smoothly so every patient feels welcome and cared for from the moment they walk in. This is not a quiet receptionist desk. You'll be in the mix — and if you enjoy being the steady, organized center of a friendly, fast-moving practice, you'll love it here. What We're Looking For Warm and personable. You enjoy connecting with people and making them feel welcome. Our patients aren't numbers — they're part of our community. You'll greet them by name and create a calm, comfortable experience. Reliable and flexible. This is the big one. We need someone we can count on to show up on time, who's comfortable with some evening hours, and who can occasionally pick up an extra shift or cover when a teammate is out. Organized and detail-oriented. You notice when things are out of place. You like clean spaces, clear systems, and accurate details, and you keep the front desk, rooms, and schedule running smoothly. Calm under pressure. The environment is peaceful, but the role takes focus — greeting patients, turning over rooms, answering questions, taking payments, and keeping the schedule moving, sometimes with two or three practitioners working at once. Comfortable with technology. You should be at ease with Google Docs and Sheets and basic office software. You don't need to be an expert — just accurate, willing to learn, and comfortable with digital systems. Interested in wellness (a plus). An interest in acupuncture, Chinese medicine, herbal medicine, yoga, meditation, nutrition, or healthy living is a bonus. A good eye for simple design (a plus). A little comfort with Canva for the occasional flyer or handout is helpful, but not required. What You'll Do Greet patients warmly and get to know them by name Manage appointments, check-ins, check-outs, and payments Answer basic patient questions and keep the front desk flowing Prepare, reset, and clean treatment rooms between patients Help maintain clinic tracking sheets in Google Sheets Give new patients a friendly clinic introduction Pitch in on occasional simple flyers or handouts Step in to cover shifts when a teammate is out Help keep the calm, clean, professional feel of the clinic Perks Free acupuncture treatments, if desired Access to herbal medicine 50% off Free massage or cosmetic acupuncture sessions, if desired Bonus opportunities on retail and herbal product sales Monthly catered team lunch A beautiful, peaceful clinic and a supportive team culture Real room to grow and more hours available. Commission and bonus opportunities available. Room to Grow We're growing, and we love dependable people who want to take on more. For the right person, this role can expand into more hours and greater responsibility — administrative work, patient coordination, marketing support. About You You're friendly, reliable, organized, and genuinely care about helping people feel looked after. You don't need to know everything on day one — but you do need to care about details, follow through, and take pride in a great patient experience. If you can flex your schedule when we need you and enjoy being part of a warm, busy wellness practice, we'd love to hear from you. We can't wait to meet you.

Job Type:

Part-time Pay:

$20.00

• $24.

00 per hour

Work Location:

In person