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Medical Assistant/Receptionist

Job

Asklia Concierge & Metabolic Medicine

Roanoke, VA (In Person)

$45,760 Salary, Full-Time

Posted 1 week ago (Updated 14 hours ago) • Actively hiring

Expires 7/11/2026

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Job Description

Job Title:
Office Coordinator Location:
Asklia Concierge & Metabolic Medicine Job Type:
Full-Time About Us:
At Asklia Concierge & Metabolic Medicine we are redefining the healthcare experience through a concierge medicine model focused on personalized care, access, and advocacy. As a startup, our team members wear multiple hats, collaborate closely, and adapt as the business grows. We're building something exceptional—an environment where patients feel deeply cared for and team members are empowered to grow personally and professionally.
Position Summary:
We are seeking a professional, organized, and compassionate Medical Assistant to serve as our office coordinator. You will play a dual role in both clinical support and administrative excellence. You'll be the first point of contact for our patients—whether in person or over the phone—and a vital team member in maintaining smooth day-to-day operations. Your ability to multi-task, communicate clearly, and provide outstanding service will help shape the patient experience and support the heart of our mission.
Key Responsibilities:
Front Desk Responsibilities:
 Greet patients warmly and manage check-in/check-out process  Answer phones and triage inquiries or schedule appointments accordingly  Verify insurance, collect membership fees, and assist with billing questions  Maintain front office organization and manage patient communications via phone/email/portal  Support marketing and community outreach efforts (occasional events or social media help)
Medical Assistant Responsibilities:
 Prepare exam rooms and assist clinicians with procedures  Record vitals and patient medical history accurately  Ensure proper documentation in the EMR  Maintain medical inventory and cleanliness of clinical spaces  Coordinate care plans and patient follow-ups under provider direction
Qualifications:
 High School Diploma or GED (required)  Certified or Registered Medical Assistant (CMA or RMA) required  2+ years of experience in a clinical or front desk role in a healthcare setting  Knowledge of basic clinical procedures and medical terminology  Ability to maintain HIPAA compliance and professionalism at all times Preferred Skills  Experience with Athenahealth  Proficiency in Microsoft Office  Excellent communication and customer service skills  Ability to stay organized and multitask in a patient-centric environment  A team-player mindset with flexibility to grow alongside the business Why Join Us? You will be a core part of a purpose-driven team, helping patients receive high-touch, coordinated care. We're not just offering a job—we're offering the chance to build something meaningful in healthcare. If you're ready to contribute your skills to a growing, modern medical practice where patients (and employees) come first, we'd love to hear from you.
Pay:
From $22.00 per hour
Benefits:
Flexible schedule Free parking On-the-job training Opportunities for advancement Paid training Professional development assistance
Work Location:
In person