Clinical Care Liaison- Primary Care

Clinical Care Liaison

• Primary Care Prevea Health
• 3.

2 Green Bay, WI Job Details 1 day ago Qualifications Medical assisting Full Job Description This position will work 38 hours per week Clinical Care Liaison Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary At Prevea Health, the Clinical Care Liaison plays a vital role in closing care gaps and managing provider panels. This includes reviewing provider schedules, preparing for upcoming appointments, and ensuring patients receive necessary pre-appointment care. The liaison will conduct chart reviews to identify open care gaps and proactively reach out to patients via telephone or MyChart to coordinate any necessary steps for closing these gaps. By facilitating communication and supporting care coordination, the Clinical Care Liaison enhances patient outcomes and overall healthcare efficiency. What you will do Review provider schedules to conduct chart reviews before patient appointments. Identify and address any gaps in care for patients under review. Contact patients before their appointments to discuss care gaps and coordinate any necessary pre-appointment requirements. Use dashboards to follow up and coordinate reassessments of specific care gaps, such as blood pressure checks. Serve as liaison between providers and patients, ensuring effective communication through Electronic Medical Record (EMR) documentation. Manage medication refill requests as needed, ensuring timely processing and coordination with providers. Regularly review and update provider panels to maintain accurate and current patient information. Facilitate the completion of required forms when needed, including workers' compensation and insurance documentation, and any prior authorization forms on behalf of providers. Education Qualifications Graduate of an approved Medical Assistant program Required Experience Qualifications 1-3 years Current clinical experience as a Medical Assistant Required Skills and Abilities Ability to maintain confidentiality (patient and/or business) Ability to work independently to accomplish a wide variety of duties performing patient support work Knowledge of common safety hazards and precautions to establish a safe work environment. Fosters work and patient relationships through excellent interpersonal skills and behaviors. Ability to prioritize work and meet changing demands. Ability to work in a fast-paced environment. Ability to work under stressful or emergency situations with high concentration and energy level. Possess skills to effectively problem solve. Proficient in the use of EMR systems, computer, phone, and office equipment. Possess effective written and verbal communication. Licenses and Certifications One of the following Medical Assistant Certifications are required: Certification as a Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association Upon Hire Required Certified as a Registered Medical Assistant from the American Medical Technologists (AMT) Upon Hire Required Certified as a Medical Assistant from the American Association of Medical Assistants (AAMA) Upon Hire Required CPR/Basic Life support for Healthcare Providers certification from approved program Preferred Physical Demands Sit

• Frequently Stand
• Occasionally Walk
• Occasionally Drive
• Rarely Climb (Stairs/Ladders)
• Rarely Bend (Neck)
• Frequently Gross Manipulation (Hands/Arms)
• Constantly Squat
• Rarely Twist/Turn (Neck)
• Occasionally Twist/Turn(Waist)
• Occasionally Lift/Carry 0-10 lbs.
• Rarely Lift/Carry 11-25 lbs.
• Rarely Lift/Carry 26-35 lbs.
• Rarely Push/Pull up to 10 lbs.
• Rarely Push/Pull 11-25 lbs.
• Rarely Push/Pull 26-35 lbs.
• Rarely Reach (Above shoulder level)
• Rarely Reach (Below shoulder level)
• Constantly Simple Grasping (Hands/Arms)
• Constantly Fine Manipulation (Hands/Arms)
• Constantly Gross Manipulation (Hands/Arms)
• Constantly Working Conditions Noise
• Occasionally Travel Requirements 5% Hearing Requirements Hears Whispers < 3 feet
• Constantly Hears Whispers 3-8 feet
• Constantly Vision Requirements Color Discrimination
• Constantly Near Vision (Correctable to Jaeger 2 or 20/40 binocular)
• Constantly Distance Vision (Correctable to Snellen chart 20/40 binocular)
• Constantly Prevea is an Equal Employment Opportunity/Affirmative Action employer.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify