Clinical Support Technician / Specialist - Watertown Regional Medical Center (CLINICS)

We are looking for a dedicated Clinical Support Technician / Specialist to join our healthcare team supporting our at our Watertown Regional Medical Center Specialty Clinics. Ask about our Sign On Bonus! This is a fulltime position that will work Monday through Friday supporting our various Specialty Clinics with a total of 32 hours per week . The Watertown Regional Medical Center Waterloo Clinic offers a wide range of family practice and specialty care services. With the combination of state-of-the-art facilities, world-class technology and advanced clinical programming, We are located at: 111 Anna St, Waterloo, WI 53594. The Waterloo Clinic is part of Watertown Regional Medical Center, we have been providing the residents of Dodge and Jefferson counties with excellent healthcare for over 115 years. The Watertown Regional Medical Center Lake Mills Clinic offers a wide range of family practice and specialty care services.

We are located at:

1025 Mulberry St, Lake Mills, WI 53551. The Lake Mills Clinic is part of Watertown Regional Medical Center, we have been providing the residents of Dodge and Jefferson counties with excellent healthcare for over 115 years. Job Summary The Clinic Clinical Support I provides direct patient care and clinical support services in an outpatient clinic setting under the supervision of licensed providers. Responsibilities include assisting with patient assessments, preparing patients for examinations, supporting diagnostic and therapeutic procedures, maintaining medical records, ensuring patient flow, and administering basic care. This role supports quality patient outcomes through effective communication, education, and collaboration with the healthcare team. Essential Functions Provide basic patient care activities including monitoring vital signs, recording intake and output, and assisting with activities of daily living. Report abnormal findings or changes in condition to licensed nursing staff or providers. Prepare patient charts and assist with maintaining complete and accurate medical records. Escort patients to examination rooms, obtain and record vital signs, and prepare patients for provider evaluation. Assist with specimen collection and laboratory procedures as directed. Support providers during examinations and procedures by preparing supplies and equipment. Maintain patient confidentiality and provide courteous, professional interactions. Perform other duties as assigned to support clinic operations and patient care. Knowledge/Skills/Abilities/Expectations Ability to demonstrate critical thinking and effective problem-solving skills. Strong interpersonal and communication skills with patients, families, and team members. Knowledge of infection control practices and patient safety standards. Ability to work effectively in a fast-paced and sometimes stressful environment. Competency in patient age-specific needs across the lifespan. Ability to stand and walk frequently during shift. Ability to lift, carry, push, or pull up to 50 lbs with assistance as needed. Frequent use of hands for data entry, patient care tasks, and equipment handling. Ability to hear and communicate clearly. Clinical outpatient setting. Frequent exposure to patients, families, and healthcare providers. Possible exposure to blood, body fluids, communicable diseases, and other clinical hazards with appropriate protective measures provided. Requires adherence to safety and infection control policies. Education High school diploma or equivalent - Required Licenses/Certifications Certified Nursing Assistant (CNA) credential Required Basic Life Support (BLS) Required within time frame required by facility policy Experience Previous experience in a healthcare setting preferred

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person