Director of Emergency Services

Description Job Description The Director of Emergency Services provides 24/7 strategic and clinical oversight for the Emergency/EMS Department and Disaster Management. This leadership role ensures high-quality, patient-centered care by driving performance metrics, managing department budgets, ensuring regulatory compliance, and leading emergency preparedness initiatives. This position reports directly to the Chief Nursing Officer.

Supervisory Responsibilities:

Responsible for managing, directing, and supervising the Emergency Room/EMS staff. Responsible for staff performance, recruitment, retention, and development. Responsible for preparing staff schedules and other related documentation. Responsible for the overall operation of Emergency Services/Disaster Management.

Duties/Responsibilities:

Defines and maintains standards of nursing practice in the Emergency Room and the EMS Department. Initiates the development of policies and procedures that govern nursing services/EMS and otherservices under his or her supervision. Verifies employee credentials under his or her supervision. Collaborates with other departments and agencies regarding resources and services for improvedpatient care and staff development. Plans, develops, and implements a budget process for staffing and services rendered. Evaluates the quality and cost effectiveness of staffing and services within the goals of the hospital. Maintains professional communication with staff, physicians, administration, and all internal andexternal customers. Demonstrates leadership skills to maintain a high level of customer satisfaction. Ensures that quality nursing/EMS care is delivered to all patients on assigned nursing/EMS units, inaccordance with the philosophy, policies and procedures, and program plans of the hospital; ensurespatient care standards, orientation, and continuing education standards are followed. Managing and assisting with clinical functions. Pediatric Quality Care Coordinator. Responsible for the pediatric quality metrics set forth by SDEPplan. Attend Regional Pediatric Emergency Care quality improvement meetings. Communicate quality improvement through Pedi Chairman and QAPI meetings. Other roles and responsibilities as assigned.

Requirements Skills/Abilities:

Excellent communication, interpersonal, organizational, and leadership skills. Demonstrated clinical expertise and knowledge in assigned nursing/EMS units. Demonstrated computer skills. Effective oral/written communication skills. Demonstrates understanding of the principles of growth and development to assess each patient's age, specific needs, and plans age specific treatment and care.

Education and Experience:

Current Illinois nursing licensure BSN degree preferred PALS, ACLS, and/or Neonatal Resuscitation certification may be required Minimum of 5 years acute care nursing experience Demonstrated administrative/supervisory competence.

Physical Requirements:

Work is of moderate demand. Routine lifting requirements fewer than 25 pounds. Occasional lifting requirements of medium to heavy demand. Standing, sitting, walking, bending, reaching required; may be required to assist with and/or transport patients. Works inside. May be exposed to communicable diseases.

Benefits:

Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Paid Time Off Tuition Reimbursement Health Savings Account Wellness Program Employee Assistance Program