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Crisis Program Manager

Job

Family Health Psychiatric and Counseling Center

Alma, MI (In Person)

$74,000 Salary, Full-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 7/12/2026

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Job Description

Overview We are seeking a dynamic and compassionate Crisis Program Manager to lead our crisis team supporting individuals facing mental health challenges. This leader ensures high-quality clinical care, manages staff, reviews referrals and maintains regulatory compliance. This position offers an exciting opportunity to make a meaningful impact in the lives of those experiencing crises while working within a collaborative, mission-driven organization committed to excellence.
Key Responsibilities Program Oversight :
Direct daily operations of crisis program, providing and overseeing groups, individualized treatment plans, etc. Handles referrals to the program in coordination with clinical therapists and psychiatrists.
Staff Leadership :
Recruit, train, supervise, and schedule clinical and support staff.
Clinical Supervision :
Provide guidance on complex cases, risk assessments, and de-escalation pathways.
Quality Assurance :
Audit clinical documentation to meet state, federal, and CMH guidelines.
Community Relations:
Develop and maintain collaborative relationships with community mental health agencies, hospitals, law enforcement, schools, and other referral partners to support continuity of care and coordinated crisis response.
Data Tracking :
Assists the Director with monitoring program metrics, utilization rates, and contract outcomes for monthly reporting.
Required Qualifications Education :
Master's degree in Counseling, Social Work, Psychology, or a related field; OR a Bachelor/Master of Science in Nursing (RN). Management experience desired.
Licensure :
Active, unrestricted state license (e.g., LPC, LMFT, LCSW, or RN).
Experience :
Minimum of 2 years in crisis intervention, psychiatric triage, or emergency mental health. Desired Skills Expert knowledge of DSM-5 diagnostic criteria. Strong command of mental health code, recipient rights, and
LARA AFC
compliance. Exceptional verbal de-escalation and conflict resolution skills.
Pay:
$65,000.00 - $83,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Education:
Master's (Required)
Experience:
crisis intervention or psychiatric triage: 2 years (Required)
License/Certification:
Unrestricted State license (LPC, LMFT, LCSW or RN) (Required)
Work Location:
In person