Medical Office Manager

Are you an experienced, motivated leader looking to join a fast-paced, high-end dermatology and plastic surgery practice? We're seeking a Medical Office Manager to oversee daily operations at our Sierra Vista location. This role is perfect for someone who thrives in a dynamic healthcare environment, is passionate about delivering exceptional patient experiences, and has a strong background in aesthetic medicine or dermatology. Position Overview You'll be responsible for leading and managing the administrative and operational performance of the Sierra Vista office. From staff supervision and scheduling to inventory oversight and patient satisfaction, you'll ensure smooth day-to-day function and long-term success. Key Responsibilities Leadership & Staff Management Directly supervise and support clinical and non-clinical staff Assist with recruiting, hiring, training, and performance evaluations Maintain positive team morale and enforce HR policies Manage PTO calendars, lunch/break compliance, and overtime monitoring Practice Operations Ensure the office is adequately staffed to support providers and patient flow Monitor provider schedules for optimization and accuracy Reconcile daily patient payments and maintain petty cash logs Collaborate with billing and A/P departments to ensure accurate financial records Maintain compliance with HIPAA and regulatory guidelines Patient & Provider Support Serve as the first point of contact for escalated patient concerns Act as liaison between the clinic, providers, insurers, and vendors Ensure excellent customer service and a professional office atmosphere Coordinate repairs, facility maintenance, and equipment management Clinical & Cosmetic Services Support Assist in managing inventory for injectables, skincare products, and supplies Support marketing and event planning for seminars and practice promotions Maintain current knowledge of procedures, lasers, injectables, and skin care lines. Qualifications Education & Experience 3+ years in a medical office management role (dermatology or aesthetics preferred) Associate's Degree required; Bachelor's Degree preferred Solid understanding of both medical dermatology and cosmetic/aesthetic procedures Skills & Competencies Knowledge of

CPT/ICD-10

coding and medical billing workflows Strong leadership, communication, and conflict resolution skills Proficiency in Microsoft Office (Excel, Word, Outlook) Familiarity with EMR and practice management systems Strong organizational and analytical thinking abilities Ability to thrive in a busy, patient-focused environment What We Offer We recognize the importance of investing in our team. In addition to competitive compensation, we offer: Medical, Vision & Dental Insurance 401(k) Profit Sharing Plan Generous Paid Time Off Life Insurance Staff Discounts on Services & Products Professional Development Opportunities A supportive, collaborative team environment Work Schedule Full-time, in-office position Monday-Friday; occasional evenings/weekends for events or meetings may be required Ready to Join Us? If you're an energetic leader who is passionate about delivering high-quality care and ready to make a meaningful impact in an established aesthetic practice—we want to hear from you!

Job Type:

Full-time Pay:

$27.00 - $31.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person