Regional Clinic Practice Manager

Cottage Medical Group seeks a Regional Clinic Practice Manager . The Regional Clinic Practice Manager oversees and mentors the clinic staff in partnership with multi-sites within the region. Responsible for the daily operations and management of the assigned clinic site/s. In collaboration with leadership, establishes and maintains outcomes that align with strategic goals. All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

LEVEL OF EDUCATION

Minimum:

Bachelor's Degree or equivalent using the standard of 2 years of relevant experience equals 1 year of education

TECHNICAL REQUIREMENTS

Minimum:

Intermediate Microsoft Suite skills

YEARS OF RELATED WORK EXPERIENCE

Minimum:

Four (4) years of management experience in a healthcare clinic setting or related service This is not an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any job, with related instruction given by their supervisor, subject to reasonable accommodation. In collaboration with team members and leadership, builds a clinic culture of quality and safety, operational efficiency, customer experience excellence, brand promotion and immersion, and comprehensive integration through standardization, relationship building, management of resources, and monitoring results. Oversees and manages staff and resources to strengthen and maintain operational excellence including quality of care, scope of service, scope of practice, inventory, and customer experience. Mentors and coaches staff to achieve goals for improvement in all areas. Provides recommendations to senior leadership that align with the strategic direction, operational model, brand, and quality patient care for the system. Manages and mentors the Clinic Assistant Manager(s) to ensure successful operations of all sites within the region. Manages clinic staff including recruitment, training, mentorship, education, scheduling, development, and discipline. Audits key performance indicators (Net Promoter Scores, patients per provider per hour, financial metrics, clinical metrics, financial accountability) and develops and implements action plans to address areas for improvement. Maintains technical skills to provide support and expertise including patient registration, patient financial responsibilities (point of service collections), and referral process.