Medical Office Manager

Base Pay:

$80,000.00 plus KPI Bonuses Job location: Stockton (California). We are seeking a full-time Medical Office Manager to lead the administrative and clinical operations of our busy medical practices. The ideal candidate will be a proactive leader with strong organizational skills, capable of managing staff, ensuring efficient patient flow, and maintaining high-quality care standards. Key Responsibilities Operational Management Oversee daily operations of the practice, including appointment scheduling, billing, and facility maintenance. Manage the practice budget and optimize resource allocation to enhance efficiency. Ensure compliance with local, state, and federal regulations, including HIPAA. Maintain adherence to quality improvement guidelines set by health plans, county, state, federal entities, and accredited auditing agencies. Staff Supervision and Development Interview, hire, and train new and existing staff to meet practice needs. Assign and delegate tasks to clinical and clerical staff to support patient demand and provider schedules. Approve payroll, manage time-off requests, and optimize staffing levels. Conduct introductory and annual performance reviews, providing constructive feedback to support professional growth. Patient and Provider Support Serve as the primary point of contact for patients, staff, and providers, addressing questions and resolving concerns. Collaborate with providers to meet productivity goals and address open encounters. Gather patient feedback and address complaints to enhance the patient experience. Strategic Planning Develop and implement short- and long-term operational plans to improve practice efficiency. Utilize reports and dashboards to monitor and enhance overall practice performance. Coordinate supply ordering and stocking to ensure seamless operations. Additional Duties Perform other responsibilities as assigned to support the practice's goals. Qualifications High school diploma or equivalent required. Bachelor's Degree in Business or Health Management (preferred). Proven ability to oversee daily operations in a fast-paced medical environment. Five years of healthcare clinic management experience (preferred). Three years of technical experience in a healthcare setting (preferred). Experience with eCW or other Electronic Health Record (EHR) systems. Strong understanding of human resource management principles and practices. Ability to delegate tasks effectively and manage subordinates. Proficient with Microsoft Office Suite, including Microsoft Word (create and edit documents), Microsoft PowerPoint (create and edit slides), Microsoft Excel (create and edit spreadsheets), and email management. Strong computer skills, including knowledge of relevant healthcare software. Excellent communication and interpersonal skills to interact with patients, staff, and providers. Strategic thinking with the ability to see the big picture and drive organizational goals. Knowledge of medical billing, scheduling, and compliance with healthcare regulations. Commitment to maintaining confidentiality and adhering to HIPAA standards. Work Environment Full-time position (M-F, 8am - 5pm) Collaborative work with medical and administrative staff to ensure high-quality patient care.

Benefits:

Vacation, Sick pay, Medical/Dental/Vision Insurance, and 401K Profit Sharing Retirement Plan, matching.

Job Type:

Full-time Pay:

From $80,000.00 per year People with a criminal record are encouraged to apply

Experience:

Management:

5 years (Required)

Work Location:

In person