Dental Office Manager

WE ARE NOT LOOKING FOR AN EMPLOYEE. WE ARE LOOKING FOR A PARTNER.

Dental Office Manager — Miami Beach, FL Full Time | Monday-Friday | No Weekends Base Salary + Monthly Performance Bonus ⸻ Let me be straight with you. This practice is strong. The patients are here. The doctor is exceptional. The technology is state of the art. The reviews speak for themselves. What we are missing is our right hand. Someone who walks in every morning and already knows what needs to happen. Someone who looks at the schedule and sees the gaps — and fills them. Someone who looks at the pending treatment list and starts calling. Someone who makes sure no patient leaves without paying, without their next appointment, and without feeling like the most important person we saw all day. We have built something genuinely great here. We are looking for the person who helps take it to the next level. ⸻

WHO YOU ARE

You are not someone who waits to be told what to do. You see what needs to happen and you do it. You understand that the schedule does not fill itself. That pending treatment does not schedule itself. That AR does not collect itself. And that none of it gets done by someone who is reactive. You are calm under pressure. Firm with patients when you need to be. Warm always. You handle the hard conversations — about money, about treatment, about expectations — with confidence and professionalism. When the doctor is in the room doing what she does best, you are running everything outside of it. You are the person the team answers to. The person patients trust. The person the doctor can leave for two weeks and come back to find the practice is in better shape than when she left. You take ownership. Not just of the tasks — but of the outcome. If that is genuinely how you work, we need to meet. ⸻

WHAT YOU WILL OWN

The Schedule Work the pending treatment list proactively every single day Build doctor and hygiene days to production goals before they start Fill cancellations and open holes — same day, not the next morning Confirm all patients 24-48 hours in advance Make sure no patient leaves without their next appointment and a zero balance Patient Communication Every call answered live during business hours Every text, email, and message responded to same day Complex financial and treatment conversations handled with confidence Every patient interaction reflects the standard this practice is known for The Numbers Daily end-of-day report to the doctor — every day, no exceptions Insurance claims, AR, appeals, and collections managed tightly Production and collections tracked and pushed every single month Monthly bonus when the practice hits its goals — because when we win, you win The Team Hold the team accountable to the standard — calmly, firmly, consistently Be the enforcer when the doctor is away — the standard never changes Lead by example, not by title Onboard and train new team members to practice systems ⸻

WHAT WE OFFER

✅ Competitive base salary — commensurate with experience ✅ Monthly performance bonus tied to practice production goals ✅ Monday-Friday only — no weekends, no evenings ✅ Beautiful, modern cosmetic dental office in the heart of Miami Beach ✅ A doctor who is genuinely invested in your growth and success ✅ Real authority to make decisions and run the practice the right way ✅ Free dental care for you at our practice ✅ Formal 90-day review — strong performers are rewarded ✅ A practice that is growing and wants you to grow with it ⸻

WHAT WE NEED FROM YOU

✔ Minimum 2-3 years dental front office experience — required ✔ Experience with dental insurance verification, AR, and collections ✔ Proficiency in dental practice management software (Dentrix, Eaglesoft, or similar) ✔ Bilingual English/Spanish — strongly preferred for our Miami Beach patient base ✔ Proven track record of hitting or exceeding production goals ✔ Experience managing or leading a dental team ✔ Someone who solves problems — not someone who reports them and waits ⸻

WHAT THIS IS NOT

This is not a role for someone who needs to be managed. This is not a position where you clock in, do what you're told, and clock out. This is not a slow, comfortable front desk job. If you want to be part of something that is growing, be valued for what you actually produce, and have real ownership over the success of a practice — this is it. ⸻

TO APPLY

In your response, answer this one question in 2-3 sentences: "Tell me about a time a practice you worked in was falling behind on production or schedule — and what YOU personally did about it." Applications without this answer will not be reviewed. Applications without dental office experience will not be considered. We are interviewing immediately. The right person starts as soon as possible. Miami Beach, FL |

Confidential Employer Pay:

$25.00 - $30.00 per hour Application Question(s): Are you located in or able to commute to Miami Beach, FL? Are you fluent in English? Do you have a minimum of 3 years of dental office management experience?

Experience:

dental office management: 3 years (Required)

Language:

English (Required)

Work Location:

In person