Medical Practice Manager

Job description Piedmont Urgent Care - Lead with Purpose, Drive Operational Excellence Are you a results-driven leader who thrives in a fast-paced, patient-centered environment? Join Piedmont Urgent Care as a Practice Manager, where you'll oversee daily operations, inspire teams, and ensure outstanding patient care. This role is perfect for an experienced manager who excels at driving efficiency, leading teams, and delivering top-tier customer service. As a Practice Manager, you will be responsible for overseeing clinic operations, managing both clinical and administrative teams, and ensuring a seamless patient experience. You'll play a key role in implementing strategic initiatives, optimizing workflows, and fostering a positive work culture.

Why You'll Love Working Here:

Competitive Pay & Benefits:

Medical, Dental, Vision, Prescription, Pet Insurance & more

Paid Time Off:

Recharge and take care of yourself 401K with

Company Match:

Plan for your future

Wellness Support:

Employee Assistance Program (EAP) &

Wellness Initiatives Professional Growth:

Leadership opportunities & professional development

Key Responsibilities:

Lead & Inspire Teams:

Manage clinical and administrative staff to ensure top-tier patient care and customer service

Drive Operational Excellence:

Implement strategies to achieve budget goals and key performance indicators

Develop Strategic Vision:

Set and communicate annual goals aligned with Piedmont Urgent Care's mission and objectives

Ensure Compliance & Quality:

Partner with clinical leadership to uphold regulatory and patient care standards

Manage Staffing & Development:

Oversee scheduling, performance evaluations, and team growth initiatives

Monitor Inventory & Resources:

Ensure adequate medical supplies and equipment availability

Support Local Growth:

Collaborate with marketing teams to increase center visibility and patient volume Foster a

Positive Culture:

Uphold Piedmont Urgent Care's core values of kindness, excellence, empowerment, resilience, and proactive service Travel as

Needed:

Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required

Required Qualifications:

Experience:

Minimum 3 years of leadership experience (healthcare, hospitality, or retail management preferred)

Industry Knowledge:

Familiarity with healthcare operations, insurance processes, and coding (ICD-9, CPT) is helpful but not required

Education:

High school diploma or equivalent required

Skills:

Strong leadership, problem-solving, and multitasking abilities in a dynamic environment

Technical Skills:

Experience using Electronic Medical Records (EMR) software, EPIC preferred

Flexibility:

Ability to travel to other Piedmont Urgent Care locations as needed

Customer-Centric Mindset:

A proactive approach to delivering an exceptional patient experience At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you're looking for a career where your contributions truly matter, apply today and be part of something bigger! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( ) notice from the Department of Labor. Keywords medical-practice policies-and-practices urgent-care operational-excellence environment-health-and-safety-hsse ecology-environment maintenance-repair-and-operations-mro patient-care medical-facilities-services patient-experiences pet-insurance time-and-attendance paid-time-off 401k sep-ira-401k health-promotion-recreation-wellness-benefits employee-assistance counseling-employee-assistance-programs-eaps wellness-benefits professional-development training-and-development objectives-and-key-results compliance staffing youth-organizations-resources medical-supplies state-local-municipal support-local company-values health-care retail-management current-procedural-terminology-cpt education-training electronic-medical-record-emr electromagnetic-radiation-emr engineering-procurement-and-construction-epc service-centric customer-centricity laws-and-regulations