Assistant Front Office Manager

Recess is where the everyday takes a break. Launching in the Fall of 2026, Recess Hotel & Club will transform Savannah's storied Manger Building into a new kind of lifestyle hotel and clubhouse. With 221 rooms—including suites and bunk rooms—plus co-working, a rooftop pool, a circuit-based wellness club, a French brasserie, and layered social spaces, Recess is designed as a "public club": a private clubhouse for all. Locals, members, and travelers will come together to eat, drink, work, play, and connect. The project builds on the momentum of Hotel Bardo Savannah, Left Lane's flagship urban resort that opened in 2024. Bardo has already been recognized as one of the Best New Hotels in the World by Condé Nast Traveler, Best Hotels of the Year by Travel + Leisure, and earned the inaugural Michelin Key designation—cementing Left Lane as one of hospitality's most closely watched innovators. Left Lane is a vertically integrated hospitality development and management company focused on transforming historic, iconic properties into layered destinations that reflect their communities. With more than $1.5B in projects planned across Savannah, Memphis, Pittsburgh, Providence, Phoenix, and Bozeman, Left Lane is building a portfolio of hotels, clubs, and experiences that are both nostalgic and forward-looking. Find and seek. Stay here, play here. Welcome to Recess. About the role Recess Hotel & Club is seeking an Assistant Front Office Manage r to support the daily operations of the Front Office and Guest Services teams. This individual will help lead the arrival and departure experience, ensuring every guest receives warm, personalized, and anticipatory service throughout their stay. The Assistant Front Office Manager serves as a visible leader on the property, supporting team development, operational excellence, and guest satisfaction. Working closely with the Director of Front Office, this role helps cultivate a positive team culture while maintaining the highest standards of hospitality and service. The ideal candidate is passionate about luxury hospitality, enjoys building relationships with guests and team members alike, and thrives in a fast-paced environment. What you'll do Support the daily operations of the Front Desk and Guest Services teams Lead by example to ensure quality, consistency, and personalization throughout the guest experience Assist with coaching, training, and developing front office team members Foster a positive, engaging, and collaborative work environment Communicate effectively with leaders and team members across all hotel departments Resolve guest requests, concerns, and service recovery situations with professionalism and empathy Monitor front office performance and support revenue optimization initiatives Assist with scheduling, payroll review, and operational reporting as needed Ensure compliance with hotel policies, safety standards, and emergency procedures Maintain a visible presence in guest-facing areas and act as a resource for both guests and team members Qualifications Passion for hospitality and delivering exceptional guest experiences Previous leadership experience in Front Office, Guest Services, or hotel operations required Strong interpersonal, communication, and problem-solving skills Ability to lead and motivate a team in a fast-paced luxury hospitality environment Professional presentation and grooming standards Experience with hotel property management systems and front office operations Ability to remain calm and effective while managing multiple priorities Flexible schedule, including evenings, weekends, and holidays as business needs require Strong attention to detail and commitment to operational excellence Ability to prepare and communicate daily operational updates in a timely manner