Kennel Manager - Coyne Veterinary Center - Crown Point, IN

About the

Role:

The Kennel Manager is responsible for overseeing the daily operations of a kennel facility, ensuring the highest standards of care, safety, and comfort for all animals housed. This role involves managing staff, coordinating animal care schedules, and maintaining facility cleanliness and compliance with health regulations. The Kennel Manager will develop and implement protocols for feeding, exercise, and medical care, working closely with veterinarians and pet owners. Additionally, the role requires managing inventory, budgeting, and customer service to ensure a positive experience for clients and their pets. Ultimately, the Kennel Manager plays a critical role in fostering a safe, healthy, and welcoming environment for animals and staff alike.

Minimum Qualifications:

High school diploma or equivalent.

Experience working with animals in a professional setting, preferably in a kennel or animal care facility.

Strong organizational and leadership skills.

Ability to handle multiple tasks and manage a team effectively.

Basic knowledge of animal health and safety standards.

Preferred Qualifications:

Certification in animal care or kennel management.

Experience with veterinary practices or animal behavior.

Knowledge of local and federal animal welfare regulations.

First aid and CPR certification for animals.

Experience with budgeting and inventory management.

Responsibilities:

Supervise and train kennel staff to provide excellent animal care and customer service.

Develop and maintain daily schedules for feeding, exercise, cleaning, and medical treatments.

Ensure the kennel facility meets all local, state, and federal regulations regarding animal welfare and safety.

Manage inventory of supplies including food, cleaning products, and medical materials.

Handle customer inquiries, reservations, and resolve any issues related to animal care or facility operations.

Coordinate with veterinarians for routine and emergency medical care.

Maintain accurate records of animal health, behavior, and care activities.

Oversee facility maintenance and cleanliness to provide a safe and sanitary environment.

Skills:

The Kennel Manager uses strong leadership and communication skills daily to guide and motivate staff, ensuring consistent and compassionate animal care. Organizational skills are essential for managing schedules, inventory, and facility maintenance efficiently. Knowledge of animal health and safety allows the manager to identify and address potential issues proactively, maintaining compliance with regulations. Customer service skills are critical when interacting with pet owners, addressing concerns, and building trust. Additionally, problem-solving abilities help the manager respond effectively to emergencies or unexpected challenges within the kennel environment.