Practice Operations Supervisor

Practice Operations Supervisor Job Description Overview Location:

1809 S Main St Suite 100, Upland, IN 46989 - will also support Taylor University Health Clinic Hours are Monday-Friday 8am-4:30pm Job Summary The Supervisor, Practice Operations assists the Manager and Director in planning, directing and overall operations within their area of responsibility. The Supervisor, Practice Operations provides the day to day supervision in assigned patient services areas, financial management and facility adequacy of their assigned areas. The position maintains optimal communication and collaboration between practice staff, physicians, administration, and external customers to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence.

Key Responsibilities:

Team member engagement Customer service with patient Leading huddles 1:1 with team members Ability to jump in and help with various responsibilities as needed

Requirements:

Ability to plan and manage the utilization of resources. Ability to facilitate and lead work groups. Ability to interpret and apply the organization policies and procedures. Effective written and verbal communication skills. Ability to promote teamwork and build effective relationships. Ability to work independently, take initiative and meet objectives. A high level of interpersonal, problem solving and analytical skills. Prepares as necessary and assigned, written reports and proposals, and other documents. Maintains and ensures completion of all mandatory in-services. Consistently meets Customer Service & Service Excellence Standards. Maintains compliance standards in accordance with the Compliance policies and the Code of Conduct. Reports compliance problems appropriately. Knowledge in business applications. High School Diploma/GED is required. Associate's Degree in Healthcare Administration, Business, or a related field is preferred. Requires 3-5 years of relevant experience. We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves. Practice Operations Supervisor 3.7 3.7 out of 5 stars 1809 South Main Street, Upland, IN 46989 Full-time Indiana University Health 2,127 reviews

Full-time Practice Operations Supervisor Job Description Overview Location:

1809 S Main St Suite 100, Upland, IN 46989 - will also support Taylor University Health Clinic Hours are Monday-Friday 8am-4:30pm Job Summary The Supervisor, Practice Operations assists the Manager and Director in planning, directing and overall operations within their area of responsibility. The Supervisor, Practice Operations provides the day to day supervision in assigned patient services areas, financial management and facility adequacy of their assigned areas. The position maintains optimal communication and collaboration between practice staff, physicians, administration, and external customers to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence.

Key Responsibilities:

Team member engagement Customer service with patient Leading huddles 1:1 with team members Ability to jump in and help with various responsibilities as needed

Requirements:

Ability to plan and manage the utilization of resources. Ability to facilitate and lead work groups. Ability to interpret and apply the organization policies and procedures. Effective written and verbal communication skills. Ability to promote teamwork and build effective relationships. Ability to work independently, take initiative and meet objectives. A high level of interpersonal, problem solving and analytical skills. Prepares as necessary and assigned, written reports and proposals, and other documents. Maintains and ensures completion of all mandatory in-services. Consistently meets Customer Service & Service Excellence Standards. Maintains compliance standards in accordance with the Compliance policies and the Code of Conduct. Reports compliance problems appropriately. Knowledge in business applications. High School Diploma/GED is required. Associate's Degree in Healthcare Administration, Business, or a related field is preferred. Requires 3-5 years of relevant experience. We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.