Practice Manager

Practice Manager Shriners Hospitals for Children - 4.0 Lexington, KY Job Details Full-time $106,629.12 - $159,943.68 a year 2 hours ago Qualifications Bachelor's degree Business management Full Job Description Company Overview Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status. Please click here to learn more about our locations. Job Description Job Summary The Practice Manager is a proactive and hands-on leader who excels in fast-paced, multidisciplinary environments. This role is responsible for overseeing daily clinic operations, fostering collaboration across clinical and administrative teams, and driving continuous improvement. The ideal candidate brings strategic thinking, clear communication, and strong problem-solving skills to every facet of practice management. Accountable for performance across assigned services, the Practice Manager cultivates and high-performance culture focused on quality care, patient experience, regulatory compliance, safety, and financial stewardship in alignment with Shriners Children's mission and values. Job Responsibilities Oversees daily clinic workflows to ensure efficiency and patient-centered care Supervises and coaches administrative and clinical support staff Ensures adherence to pediatric-specific health regulations Monitors revenue cycle with attention to subspecialty billing opportunities Identifies gaps in authorizations, referrals and documentation Fosters a child-friendly and family-centered environment Designs and implements strategies to improve patient/family satisfaction Handles escalated patient/family concerns Uses data and root cause analysis to identify and solve workflow inefficiencies Acts as a liaison across care teams, leadership and external partners Recruits and retains staff experienced in pediatric care Required Qualifications Bachelor's degree 3 - 5 years practice management experience or demonstrated skills Preferred Qualifications Master's degree in healthcare administration or business administration Membership in American College of Healthcare (ACHE) Membership in Medical Group Managment Association (MGMA) Lean Six Sigma Green Certification 2+ years experience in pediatric or specialty care setting The pay range for this position is $106,629.12 - $159,943.68. Compensation is determined based on years of relevant experience and departmental equity.