Front Office Manager
- Hotel Indigo Downtown Baton Rouge Hotel Indigo
- Baton Rouge
- 3.
2 Baton Rouge, LA Job Details Full-time 11 hours ago Qualifications Hotel policy compliance Managing teams in a customer support role Standard Operating Procedures (SOPs) implementation Operational management Processing cash transactions Shift management Managing hospitality teams Mid-level Frontline customer support management Hotel and accommodations guest check-out Decision making Hotel and accommodations guest complaints handling Leadership Team motivation (leadership skill) Communication skills Cross-functional communication Full Job Description Front Office Manager Hotel Indigo
- Downtown Baton Rouge, LA Full-Time | Exempt This Role Runs the First Impression At Hotel Indigo Downtown Baton Rouge, the Front Office is not just a department—it's the center of the guest experience.
We're hiring a Front Office Manager who leads from the floor, not the office. Someone who owns the moment a guest walks through the door, sets the pace for the team, and ensures every shift runs with precision, urgency, and professionalism. If you know how to take control of a busy lobby, motivate a team in real time, and turn challenges into smooth solutions, this is your role. What You'll Own The full performance of Front Desk operations—every shift, every day A team that reflects your standards: well-trained, accountable, and guest-focused The guest experience from check-in to check-out, including service recovery Real-time decision-making as Manager on Duty Strong communication across departments to keep the hotel running clean and efficient Accuracy in reporting, cash handling, and system integrity Consistent execution of brand standards and operating procedures What You Bring Proven Front Office or hotel leadership experience A strong, visible leadership style—you take control and set the tone The ability to stay sharp, calm, and solutions-focused in a fast-moving environment High standards for service, team performance, and accountability Clear communication and strong operational awareness A mindset that doesn't wait for problems—you get in front of them This is a leadership role that requires full flexibility. You must be available to work: Evenings Weekends Holidays Extended hours when business demands it This position requires someone who is present when the operation needs them—not limited to a fixed schedule. Why This Opportunity Matters This is a high-impact role in a boutique hotel where the Front Office sets the tone for everything. You won't be managing from a distance. You'll be directly shaping: Guest satisfaction Team culture Daily operational success Your leadership will be seen—and felt—immediately. If you're ready to step into a role where your presence, decisions, and leadership make a visible difference every day, apply now. Front Office Manager, Hotel Manager, Hospitality Manager, Guest Services Manager, Front Desk Manager, Baton Rouge Jobs, Hotel Jobs, Boutique Hotel, Customer Experience, Leadership, Hotel Indigo, IHG
REQUIREMENTS A&R
Group is a vertically integrated turn-key hospitality firm focused on developing and operating high-value hotels through partnerships with globally recognized hotel brands. Equipped with full-service Development, Design, Construction and Hospitality Management teams, A&R is capable of addressing every stage of the process
- from initial conception to ongoing maintenance and operations, A&R is the one-stop shop for every hospitality requisite.
